Team Manager, Legal Aid Grants

6 months ago


Wellington City, New Zealand New Zealand Government Full time

Te Haeata/The Opportunity
It's an exciting time to join the Legal Aid team as we focus on simplifying and modernising our service. Making it easier for our customers to access and understand us is at the centre of our strategy. We're looking for a motivated people leader that is focused on exceeding customer expectations by coaching, motivating and supporting our people to provide great service to the public every day.

**Duties include**:

- Lead and manage a team of Legal Aid Grants and Clerical Support Officers
- Coaching team members to perform at their best and provide great customer service
- Work alongside four other Team Managers focusing on delivering a nationally consistent service
- Supporting a program of modernisation to enhance customer service

**Benefits**:

- Lead and develop a diverse group of people.
- Opportunities for personal growth and development.
- Supportive team environment.

Ō pūkenga/Skills and Experience
- Significant people leader experience, preferably in an operational, service delivery environment.
- Ability to lead and motivate teams, ensuring team members have the appropriate skills and confidence to make quality decisions
- Passion for delivering outstanding customer service with a strong focus on continuous improvement
- Experience managing conflicting priorities and the flow of work in a time critical environment.
- Able to build and maintain a range of internal and external business relationships and networks.

Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Utu ā-tau/Salary
The salary range for this role is $83,562 to $107,862, depending on skills and experience.

Tono mai/Apply
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