Community Experience Advisor

2 days ago

Wellington City, New Zealand Crimson Education Full time

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.

**About this role**:
In 2020, Crimson Education created the Community Experience Advisor role to drive engagement among our globally dispersed, primarily remote teams and a connection to our mission. We almost immediately saw the positive effects of increasing staff fulfillment and retention and boosting our high performance employer brand to recruit top talent into our rapidly scaling community.

The mission of this role is to continue to lead, engage and expand the communities that are central to Crimson: our employees, our current students and our alumni. We value flexibility, this role can be performed **remotely** or from one of our offices in **Auckland, Sydney or Melbourne.**

**As Community Experience Advisor, your responsibilities include**:

- **Talent Community Growth and Employer Branding**
- Coordinating and delivering webinars featuring Crimson high performers
- Award submissions to boost employer branding
- Careers site branding and content creation including our blog
- Management of Crimson’s LinkedIn community through content marketing
- **Employee Experience and Engagement**
- Enhancing the employee onboarding experience
- Leading the coordination of Crimson's quarterly engagement survey
- Contributing to change communications
- Driving Crimson's 10 year anniversary initiatives
- **Learning and Development**
- Hosting masterclass sessions to level up People Leader and employee capabilities
- Conducting level up interviews with high potential employees
- Coordinating and hosting our Fireside chats series with top global business thinkers
- **Student Experience and Branding**
- Student success sharing through Crimson’s communications and marketing channels

**What skills and experience are required?**
- Strong communication, organizational and project management skills are essential
- Experience in a prior marketing, PR and/or communications role (desired)
- Experience in prior organisational development and/or L&D role (desired)
- Enjoys building connections with Crimson employees, students and alumni globally
- Takes initiative and problem-solves independently
- Can manage stakeholders across all levels of an organization
- Generates new, creative, and innovative approaches
- Able to collect, structure, and process qualitative and quantitative data and draw insightful conclusions from it

**What success looks like**:

- Able to collect, structure, and process qualitative and quantitative data and draw insightful conclusions from it
- Secure recognition as an employer of choice across industry awards and PR
- Level Up people leaders’ capabilities through masterclass series and career progression mapping

**Why work for Crimson?**
- Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work
- Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
- $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)
- Psychologist on staff
- Insightful fireside chats and workshops to help support our high performing and ambitious team
- Radical Candor is a feedback approach we live by
- We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely

If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you

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