Senior Support Officer

3 months ago

Waitakere City Auckland, New Zealand Ministry of Education NZ Full time

Job Type: Permanent- Location: Waitakere City, NZ**Help shape the future of Education**:

- We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_**

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

**About this role | Mō tēnei tūranga**:
We currently have three vacancies in the Business Support Team located at our Albany office. Successful applicants will need to be able to work across the North and West of Tāmaki Makaurau. A drivers license would be beneficial.

Reporting to the Business Support Manager you will never have two days that are the same, you will take on the role with enthusiasm and your organisation and planning skills will be second to none. Your calm and professional demeanour will always shine through even when things are extremely busy.

We also offer:

- Flexible working arrangements where everyone feels valued & supported.
- The ability to purchase extra days leave.
- A range of employee network groups.
- An inclusive environment that encourages your personal cultural competency journey.
- Development and learning, including mentorship programmes and internal secondments.
- Wellness initiatives to support your overall health and wellbeing.

**About you | Mōhou ake**:
You will be professional in your presentation and your approach to your work, and you may be looking for the next step in your career.

To be successful in the role you will have:

- Passion for knowledge, open to learning new things and comfortable working in a varying environment.
- Build exceptional working relationships with customers
- Deliver services to the required standards
- Work with others across the Ministry to provide support and resolve issues in a pro-active and professional
- manner.
- Provide quality, efficient administrative support to managers and staff
- An adaptable team player able to work in varying conditions and virtual cross functional teams.
- Great time management with an ability to prioritise work and work towards timelines.
- Proficiency in Microsoft suite.
- Comfort in working in a tikanga/kaupapa Māori environment
- Developing knowledge of the Treaty of Waitangi to the work being undertaken.
- Well-developed communication skills, both oral and written.
- The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

**About our group and team | Mātau rōpū ake**:
**Te Mahau | Te Tai Raro** is a frontline group. Our frontline groups collectively provide leadership and integrated services to the sector and others. This includes services, such as learning support and education advice and regulation functions for schools and early learning services.

As a frontline group we develop and harness existing relationships with communities at the regional and local level through the Directors of Education, including deep relationships with iwi and hapū. Our Directors of Education have the lead role and relationship with early learning, kōhanga, school and kura, and this means they will be across all the services we provide at a local level.

Our Business Support team provides support to the Education and Learning Support teams in Auckland, and we regularly work with families, schools, and early childhood centres to support their work in the sector.

The team is supportive, ultra-friendly and diverse, customer focused and driven to provide the best service possible. You will have lots of colleagues to help you as you learn the business.

**Are you ready to make a difference? | Kua rite koe mō tēnei mahi?**:
If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

**Applications close Midnight - Monday 23 September 2024**
- We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know._

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