Service Desk Team Member

5 months ago


Taupo, New Zealand The Warehouse Full time

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

**Job Description**:
This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities will include answering customer inquiries and providing advice, to processing returns, exchanges, refunds, and transfers. You'll also provide support to our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Additionally, you'll help supervise and support the Checkout area as needed, ensuring that all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. If you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities, then we want to hear from you

**Hours of work are**:

- Monday - 5pm-9:30pm

**Qualifications**:
Ideally you will have:

- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

Additional Information

What can The Warehouse offer you?
- Warehouse Group discount card (including Noel Leeming, Torpedo7, 1-Day deals, and 15% off at The Warehouse and Warehouse Stationery)
- A paid day off on your birthday
- Continuous training and development
- Career progression - a great steppingstone into other internal opportunities
- Wellness and discretionary leave
- Plus loads more



  • Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...


  • Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...


  • Taupo, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...


  • Taupo, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Taupo, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Guest Service Agent

    3 weeks ago


    Taupo, New Zealand Hilton Worldwide, Inc. Full time

    Job Description - Guest Service Agent (HOT0B0JV) Work Locations Hilton Lake Taupo Hotel80-100 Napier Road (SH5)Taupo 3330 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with...

  • Retail Team Member

    6 months ago


    Taupo, New Zealand Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Taupo (Waikato)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want the same...


  • Taupo, New Zealand Black&Orange Catering Full time

    **Company Overview**: We are a dynamic mobile catering company, specializing in serving delicious food at private events, festivals, and special functions. We pride ourselves on offering high-quality, freshly prepared food while delivering exceptional customer service at every event. We are looking for reliable, self-sufficient individuals to join our team...

  • Retail Team Member

    6 months ago


    Taupo, New Zealand Macpac Full time

    **Retail Team Member Macpac Taupo (Waikato)** Who are we? Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better when you're outside. Today, we are happy when we're helping people push their boundaries. We're a socially conscious business, and we operate in a way that...

  • Retail Team Member

    3 months ago


    Taupo, New Zealand Macpac Full time

    **Retail Team Member Macpac Taupo (Waikato)** Who are we? Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better when you're outside. Today, we are happy when we're helping people push their boundaries. We're a socially conscious business, and we operate in a way that...


  • Taupo, New Zealand The Warehouse Full time

    Company Description Since 1991, Warehouse Stationery has been innovating in the stationery-retail business and that remains true today. As a brand, we are constantly looking for new ways to deliver better service to our customers - on and off line. We are passionate about the best people, products and quality customer service. As New Zealand's biggest...

  • Apparel Team Member

    5 months ago


    Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...

  • Apparel Team Member

    5 months ago


    Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

  • Nightfill Team Member

    5 months ago


    Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group (TWG) looks after some of New Zealand’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. As we've grown to be NZ's largest retailer, so has our ambition to be a positive force for NZ. Right now, the planet faces big challenges and we're...


  • Taupo, New Zealand Mitre10 Full time

    Mitre 10 continues to dominate the NZ DIY retail market through both its market share and number of stores throughout the country - and you can be part of our continuing success by joining the team at Mitre10 Mega Taupo. We are looking for superstar who will have strong personal values which align with ours. You will need a work ethic that is second to none...

  • Guest Service Agent

    7 days ago


    Taupo, New Zealand Hilton Worldwide, Inc. Full time

    Job Description - Guest Service Agent (HOT0B3UX) Job Description Guest Service Agent ( Job Number: HOT0B3UX ) Work Locations Work Locations : Hilton Lake Taupo Hotel 80-100 Napier Road (SH5) Taupo 3330 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a...

  • Guest Service Agent

    2 months ago


    Taupo, New Zealand Hilton Full time

    Guest Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Guest Service Agent

    1 week ago


    Taupo, New Zealand Hilton Full time

    Guest Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Casual Team Member

    5 months ago


    Taupo, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...

  • Casual Team Member

    5 months ago


    Taupo, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...