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Front of House
3 months ago
**The Brew’d Island Bay team is looking for a casual FOH Team Member to support during Wellington On A Plate Could this be you?**
We are a suburban bar and restaurant, which prides itself on delivering high-quality experiences to the community. Brew'd Island Bay is a hub for the locals, so applicants must be keen to build and maintain relationships with our regulars We have plenty of fun things going on over here, including Wednesday quiz nights, Friday night live music and kid's eat free on Sundays
The purpose of this role is to deliver memorable experiences to our customers. You’re the face of the venue and every interaction with customers must aim to exceed their expectations. You will be a hospitality all-rounder, mastering all sections within the venue
**What we’ll love about you**:
- You will have a passion and desire to surprise and delight everyone that walks into the venue
- You understand the difference between “customer service” and creating a fantastic “customer experience” - creating the feeling of manaakitanga in the venue, with customers and with your team
- You will be energetic and enthusiastic with great communication skills
- You will be able to shift gears as required and be able to relax and roll with change & pressure
- You are going to be a team player with the ability to build great relationships with customers and team members
**What we’ll give back in return**:
- Access to services and training provided by our Support Office - we're here to help in any way we can
- An awesome staff discount of 25% off all food and drink when not working, redeemable at all Kāpura venues
- A monthly employee of the month award - where all nominees get at least a $30 voucher
- Regular venue and company-wide incentive schemes - we're all about both intrinsic and extrinsic rewards
- Support or donations with any charity & community projects you are involved in
- EAP services - we care about ensuring the mental wellbeing of our staff members is a top priority
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