Security Controller
6 months ago
Are you a switched-on, focused, and inquisitive individual with an exception eye for detail? Do you have the welfare of people's safety at the core of everything you do? We may have just the opportunity for you
**The role**:
Based in our Security Control room you will work to deliver an excellent customer experience from behind the scenes within our non-gaming operation. You'll be handling all requests from both internal and external customers and assigning them to the correct Security Officer or department to manage whilst keeping a watchful eye on all that is happening across our site. A lot of quick action takes place here, so our Control team are always on high alert. Accuracy and urgency are extremely important in the role as is ensuring everything is documented and communicated effectively. You'll be logging incidents and reports and confirming any risk to the business is minimised through live monitoring along with ensuring all emergencies or alarm incidents are responded to immediately.
**You**:
You'll ideally have a background in Security or have spent previous time in a communications room however it'll be your high levels of concentration and observation skills and your ability to work effectively under pressure in a controlled environment that will set you above the rest. You'll have top-notch communication skills both verbally and written as well as being trustworthy and positive. You'll be a professional and reliable team player with your customers at the heart of everything you do and as you'll be spending a lot of your day in front of a monitor you'll definitely need to be computer proficient and process orientated to enjoy this rewarding role.
**The must-have's**:
You'll need to be at least 20 years of age or over and have a clear criminal and credit history to obtain the relevant gaming licence and as we are a 24/7 operation you'll need to be comfortable and available to work on a 24/7 rotating roster.
**About SkyCity**:
SkyCity's vision is to be the leader in gaming, entertainment, and hospitality in our communities, we have around 2,500 staff members all working together to deliver on our goal. Would you like to help us make a positive difference? We have amazing benefits for you such as $2.50 meals from our staff cafeteria, cheap car parking, medical insurance, and lots of development opportunities Does this sound like the next step for you? If so, we'd love to hear from you.
**_ The career opportunities we have at SkyCity are so diverse, and so are we. We don't just accept differences, we celebrate and support them. We recruit based on capability and performance - regardless of gender, gender identity or expression, race, national origin, age, educational background, disability or religious beliefs. SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care._
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