Ba / Itil

As a senior BA, you may be asked to perform a variety of business analysis tasks across three streams of activity:

- external client-facing assignments across a range of delivery streams internal-focused Account projects and initiatives
- DXC organization initiatives

**Key Responsibilities**
- Act as a liaison between client and other support groups to identify business processes, systems and product requirements
- Define user, functional and technical requirements
- Define and document business processes
- Conduct interviews and facilitate workshops to elicit requirements.
- Assist in the preparation of business cases, feasibility studies and other business development initiatives
- Participate in responses to sales tenders (internal and external)
- Assist in the preparation of project workbooks, estimates and schedules
- Develop and conduct training activities for peers and clients
- Data modelling and mining
- Interpret and understand contractual deliverables including SLA’s

**Skills and Experience**

**Essential**
- Have experience in the Agile methodology as well as Waterfall environments
- Understand Test driven development and Continuous integration
- Have a “Generalist” mind-set, able to wear different hats
- Experience in Business process re-engineering
- Have experience in process flow diagrams and swim lanes
- Understand Kanban concepts
- Extensive business analysis background (>8 years) in software or related design
- Experience of delivering systems solutions to support the needs of the business
- Experience in analysing and converting User Requirements into Functional Specifications
- Experience in providing solution consultancy and manage deliverables on complex projects
- Experience in using modern methods and processes
- Strong Verbal Communication skills required for customer liaison, interviewing, negotiating, and presentations
- Strong Written Communication skills required for articulating requirements into having one meaning for all audiences using various media i.e. presentations, specifications
- Ability to build strong interpersonal relationships with Clients at all levels

**Personal Attributes**
- Good learning ability
- Self motivated
- Excellent interpersonal skills and written and verbal communication skills
- Excellent relationship skills both with internal staff and external customers
- Able to manage expectations and keep commitments to delivery leader, project manager and customer
- Team player
- Cultivates a learning environment by providing mentoring, coaching and leadership to other project managers
- Ability to flexibly manage their own time to adjust to changing situations