Assistant Customer Service Manager

7 months ago

Whau Valley, New Zealand Countdown NZ Full time

**Do you have the attitude, aptitude and aspiration to be a great Manager?...
We’re looking for an **Assistant Customer Service Manager **to join our **Countdown Regent **team.

We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who enjoys delighting customers and leading a team.

**About You | Mōu
**In this role we are looking for our next leader to have:
- Previous supervisory experience in a retail environment
- A customer and team first approach
- Excellent organisation and prioritisation skills

**Have the run of the floor in this busy, customer focused environment supporting our department manager. As an Assistant Customer Service Manager you would expect to be:
- Organising the day to day running of the checkout department including rostering
- Dealing with customer complaints in a professional manner, ensuring we maintain their loyalty
- Adhering to and enforcing legislation around the sale of age restricted goods
- Training and developing team members within the Customer Service Department
- Championing health and safety practices to ensure a safe working environment for our customers, staff and contractors

**The hours and days for this Assistant Customer Service Manager position are:
Sunday to Thursday 1030-2000

**Our Benefits | To Tatou Painga
- **A starting salary of $69,550 per annum**:

- Training and on-going career development
- 5-10% team Grocery discount card
- Discounted online shopping delivery
- Discounted health insurance

**Working with Countdown | Me mahi tahi tatou ki Countdown
Our purpose is to make Kiwis lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

**Come as you are | Nau mai, whakatau mai
We’re an equal opportunity employer and are committed to the principle of equal opportunity for all of us.

**If you’re smart and good at what you do, come as you are - Me mahi tahi tatou

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