Village Assistant

Every day, in every way, we bring a real heart to work. This Village Assistant position at the **Bupa Ascot Retirement Village** is a permanent Fixed Term (3 months) position, working 15 hours per week, working across Monday - Sunday, so you would need to be available across all days of the week.

This role will suit someone with a warm, engaging, bubbly personality who is customer-focused, eager to learn and can work autonomously and within a team. Ideally, we need someone with strong administration skills who has a full driver’s license and is willing to drive a van. Our residents are at the heart of what we do so you will love working with the elderly and making their lives better.

**Where You Will Make an Impact**
- Support the Village Coordinator with the day to day running of the office and administration.
- Support the Village Coordinator with maintaining resident welfare and wellbeing.
- Assist the Village Coordinator with specific orientation programmes for new residents and with day-to-day operations of the village.
- Organise and implement activities and van trips with the residents.
- Ensure residents are given opportunities to participate in all entertainment offerings and develop new skills and hobbies.
- Ensure appropriate transport arrangements are in place for residents for outings.

We have a strong sense of community. You will help maintain a warm, friendly atmosphere and make sure the residents feel at home. This involves helping new residents settle into their new home and overseeing the day-to-day activities of the village.

**What About You**
- Previous experience in an administration or customer service role is preferable.
- Good level of computer literacy, including experience with the Microsoft Office Suite.
- Demonstrate a high level of customer service and proven customer focus.
- Strong interpersonal skills with a high level of professionalism.
- A current driver's license with at least five years driving experience in NZ as you will be required to drive a company van.

**Reasons to belong**
- Fully subsidized Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
- Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
- Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
- Refer-a-friend programme of $750 - $2,000.
- Professional Development - in-house and external training and development.
- Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
- No matter who you are or where you come from, we encourage you to ‘Be You at Bupa.’
- An accredited employer with Immigration NZ that values its diverse employees.

**About Bupa**

Through vision, passion, and sheer hard work, we are now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people and we live by our values: Brave, Caring, and Responsible. All united by one purpose - helping people live longer, healthier, happier lives and making a better world.