Administrator
5 months ago
Excellent job opportunity with immediate start
Our client is looking for an Administrator to assist their sales team including scheduling meetings, preparing sales documents and handling sales-related enquiries promptly and professionally.
**Key Responsibilities**:
- ** Order Processing**: Process sales orders accurately and efficiently, ensuring compliance with company policies and procedures. Collaborate with the operations and fulfillment teams to ensure timely delivery of products or services.
- ** Sales Data Management**: Maintain and update the CRM database, ensuring accurate and complete records of customer interactions, sales leads, and opportunities. Generate sales reports and analyse data to identify trends and opportunities for improvement.
- ** Customer Service**: Offer exceptional customer service to clients by addressing their queries, resolving issues, and proactively following up to ensure customer satisfaction. Collaborate with the sales team to handle customer inquiries promptly.
- ** Sales Coordination**: Coordinate with various departments, such as marketing, finance, and logistics, to support the sales team's activities. Facilitate communication and information flow to ensure a cohesive approach to sales initiatives.
- ** Sales Support Material**: Assist in the preparation and distribution of sales collateral, promotional materials, and presentations to support the sales team's efforts in client meetings and sales pitches.
- ** Quotation and Pricing**: Assist in preparing quotes and pricing information for customers, ensuring accuracy and compliance with established pricing guidelines.
- ** Sales Team Training**: Support the onboarding and training of new sales team members, providing guidance on sales processes and internal systems.
- ** Lead Generation**: Collaborate with the marketing team to identify potential leads and support the sales team in lead follow-up and prospecting activities.
- ** Sales Process Improvement**: Continuously evaluate sales processes and identify opportunities for streamlining and enhancing efficiency. Provide suggestions for process improvements to increase sales team productivity.
**Skills**
- NCEA or equivalent required; Bachelor's degree in Business Administration or a related field is a plus.
- Proven experience in a sales support or administrative role, preferably in a sales or customer-oriented environment.
- Excellent organizational and time management skills with the ability to handle multiple tasks simultaneously.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Proficient computer skills, including knowledge of CRM software, MS Office Suite (Word, Excel, PowerPoint), and sales data management tools.
- Outstanding communication and interpersonal skills to collaborate effectively with internal teams and external clients.
- Problem-solving abilities with a proactive and customer-focused approach.
- Self-motivated and capable of working both independently and as part of a team.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2802349
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