Sales & Service Coordinator
1 day ago
**About us**:
UCC is a business with a strong pioneering history in coffee that has been producing coffee since its establishment in 1933. It creates innovative and sustainable brands for Australasia and beyond.
Locally born, our coffee brands are amongst the regions most respected, most iconic, most loved and most consumed. Eight brands make up the portfolio of UCC in Australia and New Zealand, some of these include Espresso Mechanics, Mocopan, Robert Harris, L’affare, Atomic Coffee Roasters, and Toby’s Estate.
**The opportunity**:
If you are passionate about coffee and enjoy sharing your knowledge with others, as well as having a talent for delivering exceptional customer service and creating a welcoming environment for every customer, then we have the perfect opportunity for you Our position offers the chance to work in both service and sales support, allowing you to utilise your skills to their fullest potential.
As a key member of our team, you will be responsible for providing outstanding customer service to our coffee-loving customers, sharing your coffee machine knowledge and supporting our sales team. No day will look the same, from answering incoming customer queries, to completing service orders as well as coordinating our technicians’ services and any other tasks that might come your way
**Who are we looking for?**
You’ll have an eye for details and a willingness to embrace new knowledge. Others regard you as an effective communicator who readily accepts challenges and consistently prioritizes customer satisfaction. You take pride in facilitating positive outcomes and excel in fast-paced work environments. Customer service experience is highly desirable along with E1 system knowhow.
**What we offer?**
For coffee lovers you’re in for a treat Working for us you have fresh coffee on tap, fresh coffee beans to take home every week, Recharge leave and a health and wellbeing programme too
This is a permanent, Monday to Friday full-time role based at our Allens Road Roastery.
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