![Thermo Fisher Scientific](https://media.trabajo.org/img/noimg.jpg)
Engineer Ii, Field Service
4 weeks ago
**Responsibilities**:
- Provide exceptional on-site technical support to customers, ensuring prompt and accurate issue resolution
- Diagnose and solve problems, guiding customers through solutions and steps. Install, configure, and maintain hardware and software systems for customers, ensuring efficient performance and functionality.
- Collaborate with multi-functional teams, including global support, to advance sophisticated issue resolution product improvement.
- Stay up-to-date with product knowledge and industry trends to optimally address customer inquiries and provide relevant solutions.
- Conduct regular feedback with customers to ensure their satisfaction and capture feedback for continuous improvement.
- Assist in crafting and updating documentation, including installation guides and diagnostic procedures.
- Provide training and mentorship to customers on the use and maintenance of our products.
- Travel to customer sites as needed to perform installations, repairs, and upgrades.
- Maintain accurate records of customer interactions, issues, and resolutions.
**Requirements**:
- Tertiary education in Engineer Technology, or a related field.
- Electrical Workers Licence and Registration
- Ability to think analytically to diagnose and resolve technical issues.
- Proficient in using remote desktop tools and customer relationship management (CRM) software.
- Strong interpersonal skills, with the ability to effectively explain technical concepts to non-technical individuals.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong customer service orientation and a passion for delivering outstanding customer experiences. Diligent with excellent interpersonal and time management skills.
- Flexibility to travel and work outside regular business hours when required.
- Valid driver's license and ability to operate company vehicles.
Customers worldwide trust Thermo Fisher Scientific products and services to help them accelerate innovation and enhance productivity. Together, we are advancing science to make a real difference.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
-
Field Service Professional II
6 days ago
Auckland, Auckland, New Zealand Nordsonhcm Full timeJob Title: Field Service Technician IICompany Overview: Nordsonhcm is a global leader in providing innovative solutions for the industrial market.Job Summary: We are seeking a highly skilled Field Service Technician II to join our team. As a Field Service Technician II, you will be responsible for providing post-sales services to customers, including...
-
Field Service Expert II
6 days ago
Auckland, Auckland, New Zealand Nordsonhcm Full timeJob SummaryWe are seeking an experienced Field Service Expert II to join our team at Nordsonhcm. In this role, you will be responsible for providing exceptional customer service and support to ensure customer satisfaction.
-
Technical Field Services Representative II
5 hours ago
Auckland, Auckland, New Zealand Nordsonhcm Full timePost-Sales Solutions Specialist RoleThe Field Service Technician II serves as the primary point of contact for customers requiring technical support.This role involves delivering customized solutions to meet customer needs, including equipment installation and setup.Effective troubleshooting and diagnosis of malfunctions and issues are essential in ensuring...
-
Engineer Ii-technical Support
3 weeks ago
Wellington City, New Zealand Microchip Technology Full timeAre you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We...
-
Electrical Engineer Ii
3 weeks ago
Auckland City, New Zealand Rocket Lab Full timeOn site gym - Free parking - Subsidised lunches **About Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve with better access to space, and that access is now a reality thanks to Rocket Lab. Collaboration is at our...
-
Electrical Engineer Ii
2 weeks ago
Auckland City, New Zealand Rocket Lab Full timeEmployee Share option program - Access to world leading experts to develop your career - The opportunity to work on innovative and ground breaking technology **About Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve...
-
Engineer Ii
2 weeks ago
Auckland City, New Zealand Rocket Lab Full timeEmployee Share option program - Access to world leading experts to develop your career - The opportunity to work on innovative and ground breaking technology **About Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve...
-
Customer Service Technician II
5 hours ago
Auckland, Auckland, New Zealand Nordsonhcm Full timeNordson HCM Technical Field Services RepresentativeThe Field Service Technician II serves as a critical link between Nordson HCM and its customers, providing expert technical support and guidance.This involves delivering customized solutions to meet customer needs, including equipment installation and setup.Effective troubleshooting and diagnosis of...
-
Maintenance Services Technician Ii
2 weeks ago
Auckland City, New Zealand Panasonic Corporation Full timeOverview: **Maintenance Services Technician II**: Responsibilities: **Panasonic Avionics Corporation (PAC)** is headquartered in California, with offices and regional centers in Dubai, Hong Kong, Singapore, Japan, Europe and UK; system production facilities in Osaka; as well as field service, maintenance and sales facilities worldwide. **MAINTENANCE...
-
Manufacturing Engineer Ii
4 weeks ago
Auckland City, New Zealand Rocket Lab Full timeThe opportunity to work on innovative and ground breaking technology - An employee stock purchase program - Free parking **About Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what we can achieve with better access to space, and that...
-
Manufacturing Engineer Ii
1 week ago
Auckland City, New Zealand Rocket Lab Full timeThe opportunity to work on innovative and ground breaking technology - An employee stock purchase program - A vibrant team culture with social activities throughout the year **About Rocket Lab** Rocket Lab is the global leader in small satellite launch. Our mission is to open access to space to improve life on Earth. There are endless possibilities for what...
-
Engineer Ii, Field Service
5 days ago
Auckland, New Zealand Thermo Fisher Scientific Full timeWork Schedule Other Environmental Conditions Office Job Description Thermo Fisher Scientific are providing an opportunity for a driven, customer orientated Field Service Engineer to join our Auckland based team. In this role, you will be part of a strong close team providing support and assistance to our customers, ensuring satisfaction while resolving...
-
Integrated Operations Engineer Ii
5 days ago
Auckland City, New Zealand Rocket Lab USA Full time**ABOUT ROCKET LAB** Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our...
-
Field Service Engineer
7 days ago
Auckland City, New Zealand Abbott Laboratories Full time**Job Summary**: Working in the field, under the supervision of the Technical Support Manager, the primary responsibility is to ensure that Abbott Vascular Division Capital equipment performs properly and safely by performing site visits, installs, service calls for repairs, hardware, and software upgrades, as well as preventative maintenance in order to...
-
Senior Research Engineer Ii
3 weeks ago
Auckland City, New Zealand Soul Machines Full time**Senior Research Engineer II - Applied Research** The Senior Researcher will design and develop cutting-edge technology in the area of Embodied Cognition, Human-Computer Interaction, Computer Graphics and Bioengineering Simulations. This role will contribute to the team by bringing a strong understanding of multi-modal computer-human interaction,...
-
Field Services Engineer
2 weeks ago
Auckland City, New Zealand DDS IT Full time**Introduction**: We have a number of open roles for Field Services Engineers for both Permanent and Independent Contractor engagement! Work with a high performing team of Field Services Engineers Client facing IT support Great Company culture About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye...
-
Medical Writer Ii
2 weeks ago
Auckland City, New Zealand Icon plc Full timeOpening: Medical Writer II (New Zealand) Global Medical Communications Position is remote based in New Zealand ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and...
-
Technical Support Expert II
6 days ago
Auckland, Auckland, New Zealand Nordsonhcm Full timeJob Title: Field Service Technician IIDescription: Nordsonhcm seeks a skilled Field Service Technician II to join our team. This role requires a highly motivated individual who can deliver exceptional customer service and support.Responsibilities:Supports customers with the operation and maintenance of company products.Provides on-site training to customers...
-
C++ Software Engineer Ii
3 weeks ago
Auckland City, New Zealand Rocket Lab USA Full time**Rocket Lab** Rocket Lab is a vertically integrated provider of small launch services, satellites, and spacecraft components. Our mission is to open access to space to improve life on Earth. Our team is over 1,300 people strong and we're adding to it every week. Collaboration is at our core - every idea is heard, and everyone makes a difference. Teams are...
-
Flight Software Engineer Ii
2 weeks ago
Auckland City, New Zealand Rocket Lab USA Full time**Rocket Lab** Rocket Lab is a vertically integrated provider of small launch services, satellites, and spacecraft components. Our mission is to open access to space to improve life on Earth. Our team is over 1,300 people strong and we're adding to it every week. Collaboration is at our core - every idea is heard, and everyone makes a difference. Teams are...