Maintenance Services Representative Lead

2 weeks ago

Auckland City, New Zealand Panasonic Full time

Overview:
**Maintenance Services Representative Lead**: Responsibilities:
**Panasonic Avionics Corporation (PAC)** is headquartered in California, with offices and regional centers in Dubai, Hong Kong, Singapore, Japan, Europe and UK; system production facilities in Osaka; as well as field service, maintenance and sales facilities worldwide.

**MAINTENANCE SERVICES REPRESENTATIVE LEAD - PERMANENT FULL-TIME**:
**(AUCKLAND AIRPORT, NEW ZEALAND)**:
Currently we have an opportunity for a qualified Maintenance Services Representative Lead (permanent full-time) to be based in our Auckland office. This is a rotating shiftwork position (including weekends), with average work hours of 40 hours per week, averaged over a year.

**The role**:
Supervises line station personnel and operations as assigned at the Line Stations. Line station operations are the performance of aircraft level maintenance & logistics but may include other duties as assigned.

Carry out all line maintenance activities and systems troubleshooting using basic computer and electronic theories as well as test equipment in accordance with regulations, policies and approved procedures.

Remove and replace components and equipment in accordance with regulations, policies and procedures.

Complete all administrative duties associated with maintenance actions performed.

**Aircraft Maintenance and Support**:

- Lead team, perform and certify line maintenance, including IFE, in an efficient and effective manner during transit checks in accordance with contractual obligations or Panasonic Line Maintenance Procedures (LMP) and report the findings in an efficient and effective manner.
- Maintenance tasks include component replacement, adjustments, inspections, functional tests and certification but are not limited to:
- Troubleshoot aircraft systems to identify necessary repairs to restore full functionality, which may require the removal and replacement of defective line replaceable units (LRU)
- Remove and replace LRUs in accordance with all approved applicable reference documentation.
- Perform Cabin Sweep’s in accordance with contractual obligations or Panasonic LMP’s (Line Maintenance Procedures) and report findings.
- Perform Built-in Test (BIT) and manual testing.
- Assist with Software and Media Loading.
- Clean components and equipment racks in accordance with contractual obligations.
- Complete aircraft documentation in accordance with regulatory and contractual obligations.
- Perform defect rectification on airframe, engine and systems in accordance with contractual obligations.
- Ensure timely escalation and coordination with the Supervisor or Manager of any problem occurring in the assigned aircraft area.
- Perform other reasonable related duties as assigned by Supervisor or Management
- May be required to work on other aircraft equipment as trained and authorised.
- Communicate and interface with the customer.
- Certify for all work completed under a company issued or airline issued authority in accordance with governing regulations.
- Coordinate between customer and Panasonic Avionics Corporation (PAC) divisions to monitor system performance against contractual level.
- Actively promote the PAC Safety Management System (SMS) culture.
- Perform and maintain high quality standards to ensure Panasonic and Airline Quality Assurance (QA) processes are followed.

**Administrative/Documentation**:

- Accurate completion of Panasonic and airline required maintenance documentation, including electronic data entry and/or paper based systems within a timely manner to meet QA standards.
- Lead station operations, optimising resources utilisation and expense.
- Produce the shift roster to meet contractual obligations and operational requirements.
- Ensures staff comply with PAC and customer procedures.
- Ensure resources, including tools and test equipment, are available to maintain customer contractual obligations and compliance with regulatory requirements.
- Execute and monitor inventory, cycle counting, packaging and shipping of inventory.
- Maintain high standards of health and safety, housekeeping and tool care.
- Perform other reasonable related duties as assigned by immediate Supervisor or Management.

**Knowledge / Skill Requirements**:

- Ability to work in a team environment.
- Ability to understand wiring diagrams and other technical documentation
- Ability to follow standard practices and procedures in analysing situations and data from which answers can be obtained to rectify defects and restore system functionality.
- Essential Aircraft maintenance experience includes but is not limited to:
- Ability to determine if a LRU requires replacement.
- Ability to determine if a unit is bad from stock or requires further troubleshooting.
- Ability to use basic troubleshooting equipment and associated techniques.
- Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
- Ability to carry out airframe and engine visual check.
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