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Front of House Team Members

4 months ago

Mount Victoria, New Zealand Kāpura Full time

**The Green Man Pub is looking for part-time and full-time Front of House legends to join the team**

A bit of Irish meets a bit of Kiwi and you have one of Wellington’s busiest CBD’s restaurants and bar, The Green Man Pub. Boasting a range of craft beer on tap, an extensive bistro-style menu and of course stellar table service

Kāpura owns and operates The Green Man as well as over 30 bars and restaurants around the Wellington CBD, surrounding suburbs and most recently has expanded into Hamilton and Tauranga. With a passion for providing experiences for our customers and a great culture for our team, Kāpura is a company you will enjoy working for.

We are looking for applicants who are confident in customer service and enjoy creating a great experience from the get go. Due to the nature of hospitality, our Front of House superstars are the first faces that our loyal customers see, which in turn makes you the face of Kāpura. Naturally, you need more than just a smile...

**What we’ll love about you**:

- You will have a passion and desire to surprise and delight everyone that walks into the venue
- You understand the difference between “customer service” and creating a fantastic “customer experience” - creating the feeling of manaakitanga in the venue, with customers and with your team
- You will be energetic and enthusiastic with great communication skills
- You will be able to shift gears as required and be able to relax and roll with change & pressure
- You are going to be a team player with the ability to build great relationships with customers and team members
- _You must be able to work Friday nights_

**What you'll get from us**:

- A clear career path and staff progression
- Awesome discounts across the company, including:

- 50% off all food whilst working
- 25% off food and drink at all Kāpura venues
- Monthly employee of the month awards including paid days off, restaurant vouchers, sports tickets and spa & beauty vouchers
- Regular on-site and company-wide incentive schemes
- 1 x day paid day off per year to volunteer at a charity of your choice
- Quarterly performance reviews

**If you want to join the party and would like to find out more about this exciting role then please send us your CV and tell us a little bit about yourself - we can’t wait to hear from you