Quality Improvement Lead, 1.0 Fte

6 months ago

Gisborne, New Zealand New Zealand Government Full time

Te whiwhinga mahi | The Opportunity
The remuneration range for this role is $77,953 - $107,300.
Position Description | Quality Improvement Lead

Are you committed to improving the lives of some of Aotearoa's most vulnerable tamaraki, rangatahi and whānau?
Are you passionate about building the capability of teams?
Are you able to influence and facilitate change to embed the new direction for the delivery of mental health and addictions services in Tairāwhiti?

**The position is**:

- Full-time, based within Te Ara Maioha, Te Whatu Ora Tairāwhiti (Gisborne Hospital)
- Ideal for an applicant with knowledge of mental health and addictions services
- Provides opportunities for new learning in a dynamic and changing environment

**What you'll do**:

- Lead quality improvement activities to support the delivery of evidence based best practice in whānau centred care
- Initiate, lead and implement service development plans and projects in quality and clinical improvement
- Work in partnership with Te Ara Maioha Leadership, Clinical Leadership and Quality teams, clinicians and kaimahi to embed our Tairāwhiti way of working.
- Develop, access and maintain systems that measure, monitor and address tangata whaiora satisfaction and feedback including Complaints, Critical Incident Management systems and Feedback Informed Treatment
- Take a lead role in ensuring Health and Disability Standards are met and upheld, through Policy frameworks, Audit, Accreditation and Compliance provisions
- Work to eliminate health outcomes inequity particularly for Māori, tangata whaiora and their whānau

Moū - About you

**We are looking for someone with the following traits**:

- High level of agility and a flexible mind-set
- Excellent facilitative and relationship management skills
- Well developed influencing skills across strategic and operational audiences
- A proven commitment to Quality Improvement and Assurance
- Excellent written and oral communication skills
- Practices in a manner that is consistent with Te Tiriti of Waitangi, and addresses inequity especially for Māori
- Knowledge of Te Reo advantageous

Ko wai mātou | Our Organisation
Situated on the eastern coast of New Zealand's North Island, Gisborne “Tairāwhiti” - “The light shines on the water” is the first city in the world to see the rising sun of the new day. Our region offers vast golden sand beaches, bush clad mountains, lush farmlands, with significant historical landmarks, natural wonders and a deep connection to Māori culture. We enjoy a pleasant climate, short commutes and a relaxed approach that creates a work-life offering that is enviable to most that are not yet here. Our lifestyle is about time.
Te Whatu Ora Tairāwhiti works to increase collaboration, strengthen leadership and accountability, and improve equity of access and outcomes across the health service. We're shifting the emphasis towards primary and community care allowing more people to be cared for close to home, and take a greater role in their own health and wellbeing.
Our values form the acronym WAKA. They reflect our voyaging heritage, guiding us on our journey to create a healthier Tairāwhiti by working together.
Whakarangatira/enrich - Enriching the health of our community by doing our very best.
Awhi/support - Supporting our tūroro/patients their whānau/families, our community partners and each other.
Kotahitanga/togetherness - Together we can achieve more.
Aroha/compassion - Empathy, we care for people and people want to be cared for by us.

Me pēhea te tuku tono - How to Apply
Te Whatu Ora Tairāwhiti are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.
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