Cemeteries Support Officer

2 weeks ago


Christchurch, New Zealand Christchurch City Council Full time

Dealing with the death of a loved one is one of the most devastating and traumatic experiences one can go through. It is the job of our Cemeteries Support team to make sure that the public's experience and the process they go through to ensure they pay their last respects through a burial, is handled in a sensitive, timely, professional and empathetic manner.

Administrative support is key to this role, including processing and maintaining detailed records. Your experience here is important, but perhaps more important is your ability to bring your life experience and a level of maturity to this role. We're working in a highly emotive environment so understandably dealing with people in a distressed state. Therefore, the ability to have an empathetic ear both at the end of the phone and face-to-face is crucial, but you'll also bring the gift of being able to separate your emotions and will take a methodical approach to the situation to ensure a satisfactory outcome to the request.

Perhaps you come from a career as a caregiver, in social work, or a first response emergency service environment. Or, you're experienced in an office environment and are looking to combine this with your people skills and natural ability to empathise. With us, you'll feel valued, knowing that you're making a difference.

We're a highly supportive team who understand the importance of wellbeing. We work in a collaborative environment, and support each other while being able to enjoy activities outside of work when things get too much.

Receive the satisfaction of helping others in a time of great need, being the person that steps in to help make the hardest day a little bit easier.

Feel like you don't meet every single requirement of the job description?

**Additional information**:

- Hours of work_ - Full-time, permanent. _*The cemeteries support officer may be rostered to work outside normal working hours*_
- Salary_ - $52,529 - $64,754
- Location_ - This position is primarily based at Te Hononga Civic Offices, 53 Hereford Street



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