Retail Assistant

4 days ago

Auckland City, New Zealand Mitre10 Full time

Are you passionate about delivering the best shopping experience to our customers? Can you turn customer dreams into reality? Do you have exceptional product knowledge that you can easily share with our customers and other team members?

At Mitre 10 we offer the best seasonal range to our customers and we need a dynamic specialist to join us. Our seasonal range changes constantly, not only throughout the year, with changes from Summer to Winter, but also with products to meet future trends. Specializing in Outdoor Furniture, Barbeques, Heating and Cooling.

**Initial roster pattern**:

- Sunday and Monday (09:30-19:00)

**Summary of duties**:

- Provide advice to customers on heating and cooling products, outdoor furniture, barbeques, camping and related accessories.
- Assist in the administration and merchandising of all seasonal products.
- Work with our customers to ensure product recommendations fit within their visionary requirements and budget specifications.
- Offer product knowledge and recommendations customers, around additional product accessories that might be required to meet their needs and requirements.

**Our ideal applicant**:

- a minimum of a years’ experience working in a similar seasonal product environment.
- Basic knowledge of the products including installed heating product and related services.
- Demonstrate a high level of stock integrity awareness and merchandising standards
- Strong listening skills to ensure the customers’ requirements/needs are fully understood.
- Proactive and open to change.
- Ability to work on own initiative.

**Discover why you should connect with us and become a part of our talented team**:
Our strategic pillars - Our mission at Riviera Hardware Holdings is _Destination of Choice for our Customers, Partner of Choice for our Partnerships and Employer of Choice for our Team._
- We have an obsession for raising the bar on what people think a retail experience should be. More Innovative. More Sustainable. More Digital. More Fun. As part of your valuable contribution, you will be rewarded with: Competitive remuneration, ongoing professional development opportunities, early access to long service leave after 2 years tenure, the support and training you need to achieve your ambitions.
- In return we offer a workplace environment that is positive and supportive, along with the opportunity to shape this role with your own initiative and ideas.

**Who we are**:
As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.
- As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.
- Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

**All **about** Mitre 10 MEGA Albany**:
We have been honored to be awarded the Store of the Year award which is the most coveted award in Mitre 10 Not only did our retail offering win but our trade department did too As the largest home improvement store in New Zealand, we pride ourselves on having the best product range, presented in the best way, with the best on shelf availability for our customers. We have an amazing garden center, great coffee shop, and huge showroom.

P**lease note**:
**What is next?

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