Coordinating Telephonist

**Coordinating Telephonist, Telephony office**
Palmerston North Hospital

We are seeking a highly motivated, efficient, and enthusiastic person to join the team working as a Telephonist at the Palmerston North Hospital.

The Telephony office hours are 24 hours per day 7 days per week so you must be available to work rostered duties including weekends.

We are looking for people who once trained can work as part of a team but also be able to work on their own outside of normal working hours.

The successful applicants will need to have a strong customer service background with excellent communication skills and a professional and pleasant telephone manner.

For this role it is essential to also have the following:

- Leadership experience
- The ability to lead a team
- Be able to think on one's feet.
- Be innovative and able to implement change management as required.

Other skills include:

- Excellent keyboard skills
- Previous telephony experience or be able to learn quickly.
- Well-developed interpersonal skills
- The ability to work under pressure.
- Self-motivated
- Excellent organisational skills
- Ability to self-manage to ensure deadlines are achieved.
- Ability to maintain a high standard of accuracy.
- Able to prioritise and meet deadlines.
- Have a customer-focused approach to all aspects of work.

If you have the attributes necessary for this role, then we would love to hear from you.

**Our Organisation**

Te Pae Hauora o Ruahine o Tararua MidCentral (MidCentral) is part of Health New Zealand, Te Whatu Ora and provides healthcare services to over 180,000 people across the Manawatū, Horowhenua and Tararua regions. With a large hospital campus in Palmerston North, it also provides key health care and support services to neighbouring communities.

**Come and join us**

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees. We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools and tertiary institutions. With the mountains, city and sea at your doorstep, you'll get to taste the best of both worlds - the perfect blend of rural and city living.

**Benefits**
- An encouraging learning environment where you will continue to grow and be challenged
- A professional and supportive culture and team setting
- Fulfilling and challenging work with great lifestyle options
- Tailored wellness programmes

**How to apply**
- We strive to be a place where people love to work and learn. We aim to develop a diverse team that reflects the communities that we serve and we welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs._
- MidCentral actively seeks Māori into our workforce to reflect the community we serve._
- Some positions are defined as a Core Children's worker under the Children's Act and require full safety checks completed before employment commences._