Reservations Administrator

Established in 2013, our client is an award-winning company thriving in the travel industry across New Zealand and Australia, from their New Zealand run operation. With a small, dynamic team, their focus is delivering a seamless customer experience from self-drive and privately guided tours to luxury escapes here and across the ditch. With a reputation for excellence, it’s easy to form meaningful relationships with clients, suppliers, and industry stakeholders.
This role is a unique opportunity for you to be a part of the experience, if you have prior experience in travel, or reservations. The Reservations and Sales Administrator is the key person of reference for all of The Road Trip clients and will be responsible for forming and booking travel plans, from rental cars and to activities and hotels.
- Balance a demanding workload, whilst ensuring all customers plans are well thought out, and every detail is covered. Flexibility is required, as there will be some on call work.
- Think like an adventurer, put yourselves in their shoes and help them live the experience whilst closing the sales process. Passion in the industry is a must, enthusiasm is infectious.
- Be super organised, a keen administrator and have the ability to problem solve quickly.
- Ensure customers feel every need has been met, and you’ve ‘got their back’ if things don’t quite go to plan.
Display online marketing savviness, our online presence is key. Triggering the emotion of an experience is what they’re known for.

This role is based in Queenstown, although working from home is the ‘new way’, so there are no physical “Road Trip Offices”. Training will be provided; however prior experience and knowledge of suppliers would be an advantage to hit the ground running. Experience in the New Zealand and Australian Markets would be ideal, however there will be a lot to learn.

This company is on the up and up, there is room to grow. A permanent part-time position of approximately 20 hours per week, with competitive remuneration is on offer. Express your interest today, immediate start available.

**RECRUITMENT INFORMATION**
All applicants must have the legal right to work in New Zealand and be currently based here.

Applications will be reviewed as they are received.