Waratah Specialist

5 days ago


Rotorua, New Zealand AXIS FORESTRY INC. Full time

**Who we are**

Axis Forestry Inc. is the OEM manufacturer of Rebel tree processors and the Cypress Robotics Controller. We also manufacture aftermarket parts for other hydraulic tree processing attachments. Axis Forestry has a strong reputation in the industry
- we are known to provide high quality products, backed by excellent customer support. At Axis Forestry, you will be joining a dynamic, fun team who are committed to innovation.

Kamloops, BC, Canada has been chosen as our head office due to the region's amazing outdoor lifestyle
- all right at your doorstep The community and culture of Kamloops is a major draw for our new employees, and we invite you to experience the beauty of our city and work at Axis Forestry

**Relocation available for permanent employees, or travel reimbursement available if you would like to come and experience Canada for a 1 year (or more) contract.**

**Job Summary**:
The Waratah Specialist will primarily be responsible for providing technical support to logging contractors across North America, driving up sales of Axis Forestry Rebel heads, Axis aftermarket parts division, and the Cypress Robotics control system. The role also involves a high level of mentorship as you will be tasked with sharing your knowledge of Waratah products with other Axis team members and our dealer networks. In time, the Waratah Specialist is anticipated to become an expert in Axis Rebel Processors and will play a key role in quality control of Axis Forestry’s processor heads.

This is a full time, permanent position based out of our Kamloops, BC, Canada location. Generous wage compensation is available. There is also significant opportunity for career growth.

**Suitability**:
Extensive previous experience with Waratah parts, servicing Waratah heads and/or at the Waratah factory level is required.

**Responsibilities**:

- Increase sales of Axis Forestry OEM and aftermarket parts.
- Assess and assist in managing warranty claims.
- Share knowledge and provide mentorship to Axis Parts and Sales team members regarding Waratah processors, processor computers, and/or related components.
- Quality check Rebel Processors and related components at the Axis Forestry manufacturing facility prior to shipping.
- Develop and facilitate training for Axis Forestry Parts Dealer Networks on OEM or aftermarket parts.
- Assist in the development and facilitation of technical training to heavy equipment dealerships on Axis Forestry Rebel Processors.
- Provide expertise to the Axis manufacturing team on tree-processor functionality.
- Participate in continuous improvement efforts of Axis manufactured products and processes.
- Perform other related duties as assigned.

Contract length: 12 months

**Salary**: $40.00 - $60.17 per hour

**Benefits**:

- Relocation assistance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Rotorua, Bay of Plenty: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)