Information Technology
5 days ago
Are you a people person with a passion for technology? Do you enjoy solving problems and helping others? If so, we want you to join our IT customer service team as our new team leader
- Be a part of a collaborative and energetic team
- High performing and passionate team who are well regarded within the business
- Opportunities for professional development
Mō te tūnga -About the role
In this role, you'll be responsible for overseeing a group of talented IT customer service reps as they provide top-notch support to our VIP customers. You'll have the opportunity to mentor and support your team members, as well as contribute to the overall strategy and direction of the wider team.
You'll work alongside three other team leaders and be responsible for a portfolio of customers.
But don't worry, this isn't just a desk job - we encourage our team leaders to get creative and have some fun while they work. Whether you're brainstorming new ideas for improving the customer experience, leading a team meeting, or simply chatting with customers. This is a highly dynamic role with lots of variety - we guarantee no two days will be the same.
Why work for Parliamentary Service?
- We actively represent our values of Accountability, Manaakitanga, Whanaungatanga, Integrity and Empowerment
- We offer a thorough induction, on-going development and excellent working conditions
- We offer a range of benefits including study assistance, five weeks annual leave and flexible working arrangements. Our ever-changing environment we work in allows us to be part of the action at Parliament including attending question time, select committees and other key events
The appointing salary range for this role is $95,989.00 to $105,980.00 per annum. Appointments will be based on skills and experience (please note, the full salary range extends beyond this to allow for tenure progression).
The Parliamentary Service and the Office of the Clerk appoint on merit and are committed to diversity and inclusion and good employer principles. We welcome applicants from all walks of life and value the experience that your point of difference brings.
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