Consultation and Engagement Lead

2 weeks ago


Auckland City, New Zealand Auckland Transport Full time

**Looking for a role with purpose? Have an impact on how Aucklanders have their say on the city's transport future.**

Auckland Transport (AT) keeps Auckland moving We plan and fund public transport, promote and initiate alternative ways to get around the city, operate and maintain the local road network, and manage parking and traffic systems.

Our aim is to do these things better than ever before and create a world class transport system. To do so, we need the best and brightest to join us. If you are achievement orientated, a thinker a team player and looking for a role that gives you an opportunity with purpose that will have an impact on Auckland's future, then here is the perfect opening.

**Te Whiwhinga mahi | The opportunity**

Our Strategic Consultations Team, who are responsible for helping the public provide feedback on AT projects, are recruiting a talented **Consultations and Engagement Lead.** This role is part of an integrated structure and team that is driving new approaches in public engagement.

**This role will play key part in developing and delivering**:

- Innovative engagement methodologies, establishing best practice and leading design and delivery of public engagement and consultation processes;
- Project consultation communication and engagement plans, managing public engagements promoting and responding to public interest;
- Meaningful partnerships with key stakeholders and communities of place and interest;
- Analysis, summarising feedback and producing reports received from the public and stakeholders on AT projects;
- Working with project managers and internal stakeholders to understand and respond to public and stakeholder feedback on AT projects;
- Continuously learning and developing your knowledge base - gaining an in-depth understanding of best practice consultation processes.

**Ko koe tēnei | About you**

**To be considered for this role you will ideally have**:

- Relevant experience in engagement and communications, stakeholder management, with an understanding of consultation requirements desirable;
- Proven experience analysing and summarising information, quantitative and qualitative research methodologies, preferably consultation feedback surveys and workshops;
- Ability to work well in a team, agile and alliance environments and understand internal and external stakeholder considerations;
- Experience using MS Office Suite, survey instruments such as: Survey Monkey and Qualtrics, Stakeholder Management and online collaboration and engagement tools;
- An understanding of the workings and functions of local government;
- A tertiary qualification in a related discipline: consultation and engagement, communications, and/or a Certificate in IAP2;
- Results focused with demonstrated use of initiative, proactive problem solving and a 'can do' attitude;
- Sound written communication expertise in all mediums and channels, including attention to detail and accuracy.

Needless to say - you will also have excellent interpersonal skills and enjoy working within a complex, political and fast changing environment.

**Ko wai mātou | About us**

In addition, we also offer:

- Worthwhile and meaningful work that makes a difference
- A chance to work on large diverse projects unique to NZ i.e. no other infrastructure projects of the complexity and size across NZ
- Hybrid/flexible working options
- We love promoting talent and/or offering internal mobility opportunities
- Opportunity for accountability, the authority and autonomy to make lasting decisions
- Paid parental and partner leave
- Study assistance
- Health and Wellbeing benefits
- Professional memberships



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