Wait Staff

6 months ago

Rotorua, New Zealand The Thai Restaurant Full time

We are seeking experienced and professional Wait Staff to provide exceptional service by serving meals and drinks to our valued patrons. Your primary goal will be to ensure customer satisfaction and enhance our establishment’s reputation through your excellent customer service skills.

As a Wait Staff member, you will be responsible for welcoming guests, taking orders accurately, delivering orders promptly and efficiently, and addressing any customer inquiries or concerns. You will also collaborate with the kitchen staff and management team to ensure smooth operations and maintain high standards of cleanliness and service.

To succeed in this role, you should have a friendly and outgoing demeanor, excellent communication skills, and the ability to work well under pressure. Prior experience in a similar position and knowledge of food safety regulations are preferred.

Join our team and contribute to creating memorable dining experiences for our patrons while upholding the reputation of our establishment.

**Responsibilities**
- Show customers to their seats and present our variety of menu options
- Advise on the best food and drink choices for each customer and answer questions
- Take orders and deliver them to the table deftly and accurately
- Attend to the tables and guarantee compliance to cleanliness standards
- Check the quality of the final servings and resolve any issues
- Deliver checks and accept payment
- Work with other staff as a team
- Work diligently to achieve outstanding service quality

**Requirements and skills**
- Must be available to work on weekends, public holidays including school holidays, late night shifts.
- Ability to build relationships with colleagues and customers and ensure mutual satisfaction
- Customer-oriented and planning skills
- Working knowledge of cash register and any ordering information system
- Outstanding people skills
- Patient and friendly with demonstrated experience in problem solving
- Good physical condition

**Job Type**: Part-time

**Salary**: From $22.70 per hour

Expected hours: No less than 10 per week

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- Afternoon shift
- Evening shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Tips

Ability to Commute:

- Rotorua, Bay of Plenty (preferred)

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