Control Systems Engineer

7 months ago


New Plymouth, New Zealand Emerson Full time

We have an opportunity for a Control Systems Engineer based in New Zealand - New Plymouth. To be the installed base key point of technical expertise. To provide technical service and support to the Australian and New Zealand customers based locally and throughout Australia & NZ.

**Key Deliverables include**:

- Provide prompt response to customer requests for service
- Ensures timely execution of planned maintenance activities
- Advise DeltaV clients where improvement and expansion are possible
- Win customer’s confidence through excellent service.
- Customer related work may require periods of 1-6 months onshore and 3-6 weeks offshore, away from home
- Expected to be part of on-call roster
- Work over Christmas and New Year when required
- Work within the PSS service department when directed
- Advise on the technical design and engineering phase of control system (DeltaV and/or DeltaV SIS according to experience and certification) projects
- Undertake Front End Engineering Design (FEED) activities including development of functional Design Specifications (FDS)
- Liaise with Sales/Proposals/Client during pursuit phase to ensure that technical solution meets client requirements
- Undertake or escalate technical investigations in response to customer requirements
- Develop and compile high quality technical investigation reports
- Provide technical advice to customers, arranging follow-up on more difficult matters
- Deliver system and software upgrades and configuration often on site with our existing clients.
- Develop networking and cybersecurity knowledge
- Submit documentation to client for approval
- Working in team(s) on detailed design and implementation (including remote-based resources as appropriate)
- Plan and undertake comprehensive internal testing in preparation for client testing
- Lead Factory Acceptance Testing (FAT) phase, including development of relevant processes and procedures to be used. Ensure that process is in place to identify and fix any punch list items.
- Plan and undertake Site Acceptance Testing (SAT) once project delivered to site
- Undertake site commissioning
- Work closely with and support any nominated Project Manager through all project related phases
- Provide support to other Emerson branches as required
- Use Service Management Office (SMO) operating procedures and templates or Project Management Office (PMO) for applicable work scope

Administration
- Updating technical knowhow about product lines through own initiatives and company sponsored training.
- To maintain schedule and advise of availability in order to achieve maximum utilisation.
- To maintain appropriate documentation for all service or project related tasks and submitted in a timely manner.



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