Hotel Receptionist
Rotorua Central, Bay of Plenty
Reception (Hospitality & Tourism)
$30 per hour
Full time, at least 30 hours per week

We are looking for **10**Hotel Receptionistpositions for our hotel

**Princes Gate Hotel**, built in 1897 is an old boutique hotel with 51 rooms, restaurant, bar andmeeting rooms. It has been masterfully restored through passionate attention to detail, situated atRotoruas finest address, in the heart of the city.

As Hotel Receptionist, you will be at the hotel reception to provide the services to guests and do other required paper works.

**Position Summary**:

- Location of Work: Rotorua
- Type of employment: permanent and at least 30 hours per week. Overtime may be required.
- Days required: Rotating roster, including weekends and night shifts
- Pay: $30per hour

**Key Duties for Receptionist**:

- To process all reservations endeavouring to maximise hotel occupancy and profitability**.**:

- Responsible for entering all confirmed and tentative conference reservations**.**:

- To be fully conversant with all current room rates, packages, promotions, tour rates, conference packages.
- To ensure a high standard of personal presentation in accordance with specific appearance standards as set down in Employee Guidelines in the staff handbook.
- Assist with Front Office procedures and cover all parts of front office duties including portering and cleaning
- To be fully conversant with our Roommaster computer system and support.
- To process all incoming reservations request received via Web Sites and GDS.
- Process wholesale FIT and group requests.
- To update reservation manager with day-to-day running of department.
- To be conversant with Hotel Evacuation Procedures.
- Assist Reservations manager in daily activities and to undertake any duties assigned by your direct manager.
- Represent the Hotel in an exemplary manner.
- To work at night shift if the Manager put you on the roster
- Any additional duties or responsibilities, as directed by the Front Office Manager, or the General Manager, are to be undertaken on request**.**

**Key Requirements**
- Hard working attitude
- Able to work at the weekends
- Able to work at the night shift
- Must be honest and reliable
- Relevant experience is preferred but not essential