Experience Lead

6 months ago


New Zealand Te Whatu Ora - Health New Zealand Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive, and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it
**Te whiwhinga mahi | The Opportunity**

The work of the Organisational Culture Development function is to enable Te Whatu Ora to operate at its best, whilst developing the capability and agility of the teams and leaders to deliver on Te Whatu Ora's vision, purpose, values, and priorities.

The primary focus of this role is to:

- drive a kaimahi-led approach and adopt human-centred design to identify and recommend opportunities for improving kaimahi experiences at Te Whatu Ora
- imbue a genuine sense of belonging amongst kaimahi
- collaborate with stakeholders to identify and address barriers to inclusion and belonging
- provide guidance and support to leaders and employees in building inclusive practices and behaviours; and
- foster partnerships with employee resource groups and diverse communities to enhance engagement and representation.

**Ngā pūkenga me ngā wheako | Skills and experience**
- Driving a kaimahi-led approach and adopt human-centred design to identify and recommend opportunities for improving kaimahi experiences.
- Conducting analysis to understand kaimahi experiences with policies, processes, and practices, and to identify and recommend opportunities for improvement.
- Considerable experience in implementation of people-centred large-scale culture change programmes in large organisations.
- Experienced and knowledgeable in developing and implementing programmes, frameworks, initiatives, principles and practices and the assessment thereof.
- Proven ability to influence, constructively challenge and build effective relationships with all levels of the organisation and with stakeholders, helping others to embrace change and achieve desired outcomes.

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever -changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Nau mai, uru mai | Come and join us**

When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience, and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion**

**Me pēhea te tuku tono | How to apply**

**Please note**: This position is part of the Te Whatu Ora's Simplify to Unify Change Process therefore affected kaimahi will be given preference and priority for this position.



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