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Marketing Coordinator and Office Administrator

1 month ago

Bay of Plenty, New Zealand One21 Recruitment Full time

**Office Administration and Marketing Coordinator**
JT Plumbing, Tauriko, Tauranga

Hourly Rate $29+ p/h depending on experience

Flexible Full-time Hours 7:00 am -3.00 pm or 9.00 am - 5.00 pm

**About the Company**: JT Plumbing provides environmentally safe and sound solutions in plumbing, drainage, solar, and gas throughout the Bay of Plenty. Their business is transparent in its culture, inspired by friendliness, trustworthiness, reliability, and delivering quality services to their residential and commercial clients. They are looking for someone who can help share this message.

**About the Role**:This role is approximately 60% office admin supporting the Estimator and Operations teams with administration-related tasks and 40% marketing, including social media. We are looking for someone with digital marketing and administration experience who fits right into a Trades environment and works well with the team.

**This role involves the following**:

- Developing knowledge of our services and how to deliver them to customers.
- Responding to customer inquiries, providing support, and driving a positive outcome for both the customer and JT Plumbing.
- Managing and working with third-party marketing providers.
- Supporting the business with general office administration tasks.

**Role Requirements**:

- Experience with ZOHO or other CRM systems would be a bonus.
- Ability to upskill and learn how to use Simpro Job Management software.
- Skilled in using Microsoft Excel, Word, and Outlook.
- Be driven by wanting to make a difference and seeing the results.
- Able to work independently and take ownership of the role and drive it.
- Have heightened awareness of customer expectations, experience, and service.
- Be proactive, creative, resourceful, and solution-focused.
- Able to identify issues and recommend alternatives.
- Sound time management and prioritising skills.
- Outgoing and positive person, who understands their role in the company and excels in doing it well.

**One21 are Recruitment Business Partners with JT Plumbing Ltd