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Senior Manager Trade Operations

1 month ago

Auckland City, New Zealand BNZ Full time

**Ko mātou tēnei | This is us**

Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding role with plenty of opportunity to ako (learn). If you can imagine a better future, let's find a way

The Trade Operations Tīma (team) is responsible for providing market leading services for our business customers that import and export their goods internationally.

This opportunity for an experienced leader with a strong understanding of trade products in business and operational banking.

We offer great benefits including six weeks annual leave. There is the opportunity to learning, development and growth in your career.

**This position is Auckland based and a hybrid, with three days minimum in the office.**

**Mō te Tūranga | About the Role**

We sat down with the People Leader (who you'd report to), and they let us know the following about the role:
**What are 5 day-to-day tasks the person in this role will complete?**
- Provide great leadership to create a highly engaged, high performing tīma.
- Consistently deliver services that meet agreed service levels.
- Collaborate with stakeholders to ensure projects and process changes are implemented effectively.
- Proactively manage existing and emerging operational risks to keep BNZ and our customers safe.

**What is the tīma culture and environment like?**

Trade Operations is a tīma of 25 based in Quay Park, Auckland. We have highly skilled, experience tīma members who are highly engaged with a focus on serving customers brilliantly.

**What is the most exciting thing about this opportunity?**

The opportunity to lead the Trade Operations tīma and play a pivotal role in delivering essential services for our importing and exporting customers across C&IB and Partnership Banking.

**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand**

**_ Applications close Thursday 22 February at 1155pm._