Hardware Engineer

7 months ago

Christchurch, New Zealand Ryman Healthcare Full time

Use your logistics, customer service, or IT skills to deploy laptops and mobiles, manage stock rooms, and drive efficiency across the company. Exciting opportunity to make an impact from day one
- Gain practical experience through hands-on involvement
- Advance your career in our robust technology team of 100+
- Enjoy the perks of free parking, an onsite gym, and a vibrant office culture

At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman has grown to become the largest retirement village operator in New Zealand. We own and operate 48 villages in New Zealand and Australia. We have 14 new villages under construction and 9 additional sites in our landbank. We employ more than 7,600 team members, and we are the first healthcare company to receive the Wellbeing Tick.

Being the developer, designer, builder, and operator means we will continue to challenge the status quo and adapt to better serve our residents and team members.

Our trailblazing spirit can be felt in every Ryman experience, so if you like the sound of this, then read on.

**What will you do?**

Are you ready to take your career to the next level? Join our Technology Asset Management team as a Hardware Engineer.

In this pivotal role, you'll be central to our operations, overseeing a wide range of hardware assets across our network of New Zealand villages, offices, and construction sites. If you thrive in a hands-on environment and excel in logistics management, this role is for you.

Your duties will include receiving stock deliveries, managing inventory, and setting up various assets, from laptops and mobiles to IoT devices. As the primary point of contact, you'll ensure that all devices are readily available for our staff when needed and maintaining meticulous records to guarantee an exceptional end-user experience. Expect physical demands such as heavy lifting and workstation setup as part of your responsibilities from time to time.

This role is based in the Christchurch Head Office in Russley, and requires you to be on-site 5 days a week. Hours of work can be negotiated between Monday-Friday at 40 hours per week.

**Key responsibilities include**:

- Technology device & equipment request fulfilment, ensuring that all staff have the necessary equipment to perform their roles.
- Computer (laptop & desktop), Mobile and other Hardware setup and configuration for end users.
- Maintain adequate stock for Technology assets.
- Maintain accurate and up-to-date records of all assets, including purchase details, allocations, and disposals.
- Offer technical assistance and resolve issues related to end-user devices, as well as manage troubleshooting for devices returned for warranty repair or deemed faulty.
- Assisting in the creation and maintenance of hardware asset management processes across Ryman.
- Providing an exceptional level of customer service to ensure that customers always receive a timely service, and they are kept informed every step of the way.

**What's in it for you?**

At Ryman we have ambitions to lead the industry at a global level. You will be surrounded by people who are not content with "standard" and will work for a company that will support you to be your best self.

In addition, a career at Ryman offers:

- Ongoing support for professional development
- Additional wellbeing leave and flexible working arrangements
- Access to over 60 discounts with well-known brands across a variety of sectors including health and wellbeing, banking, insurance, and retail
- Social club events, furry Friday's (bring your dog to work), free yoga classes
- Free gym membership for onsite gym
- Convenient Ryman owned onsite café (Pioneers Café) with subsidised coffee and delicious food options

**Who are you?**
- You have expertise in logistics management, managing inventory, courier deliveries, and stockroom operations.
- You thrive in environments where you can see tasks through from start to finish, enjoying the autonomy of self-managing your day.
- Your technical proficiency extends to hardware and peripherals, encompassing laptops, desktop PCs, and mobile devices.
- You understand various Device Management/Configuration products, including Active Directory, Azure, Intune, Autopilot, SCCM, Apple Business Manager, and Samsung KNOX.
- Ideally, you hold qualifications in an IT-related discipline and/or bring relevant experience from a large corporate or healthcare organisation.
- You value people and kindness and are passionate about learning and delivering excellent results.
- You strive for excellence and constantly look for ways to exceed expectations. You can deliver with confidence in a fast-paced environment.
- You believe in the value of strong, positive, trusting teams who work together as one.
- As a resilient person you keep going, even when there are bumps in the road and you show composure under pressure.
- You value communication that is simple, clear and straight to the point.

**Ryman Healthc

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