Audio-visual (Av) Technician

**Tō Mātau Moemoeā**:Our Vision is to use the past, present, and future technology and
ingenuity of Aotearoa to educate and inspire the innovators of tomorrow.
- KIA WHAKATŌMURI TE HAERE WHAKAMUA
- **Position**:Audio-Visual (AV) Technician

**Reports to**:Production Manager

**PURPOSE OF THE ROLE**

Reporting to the Production Manager, the AV Technician is required to support the Exhibitions team with specialist
technical support and services related to the development, installation, and day-to-day maintenance of all hardware
components for MOTAT exhibitions, and to ensure that all equipment and software is well-maintained and
functioning in order to provide the highest level of visitor experience and enjoyment.

This is a highly technical role which requires an in depth understanding of audio-visual equipment, covering audio
installations, projection equipment, lighting setups, and integrated interactive hardware and software.

**RESPONSIBILITIES**
- Manage the process of specifying, sourcing, procuring, installing, and ensuring the successful operation of all

audio-visual components in both temporary and long-term exhibitions, including making recommendations and
obtaining budgetary approval from the Production Manager for any new expenses.
- Provide the in-house expertise and knowledge when engaging and liaising with external suppliers of lighting,

lighting, AV components and the associated control systems of exhibitions and experiences.
- Lead the installation and deinstallation of temporary and long-term audio-visual exhibition elements and

equipment in MOTAT exhibitions.
- Install and maintain audio-visual elements of touring exhibitions and installations, as required. Build and

maintain relationships with external audio-visual equipment suppliers and act as primary liaison with suppliers
and contractors on installation, deinstallation, and maintenance issues associated with audio-visual hardware.
- Ensure that all audio-visual equipment in MOTAT exhibitions is maintained and kept in good, safe working

order at all times.
- Troubleshoot and resolve technical faults, where possible, and escalate to external audio-visual suppliers and

subcontractors where appropriate.
- Create basic background programming for interactive exhibition elements, as required.
- Report maintenance issues to the Senior Exhibitions Technician and/or Production Manager, as required.
- Advise and recommend on equipment replacements where necessary.
- Provide training on basic day-to-day maintenance of audio-visual equipment in MOTAT exhibitions for

Exhibitions, Visitor Services, and other MOTAT Team Members, as required to meet the needs of their role.
- Act as primary liaison with Visitor Services and offer guidance on low-level technical troubleshooting in visitor

spaces; ensuring that the rest of the Production team also have sufficient knowledge and understanding to
support the team.
- Work closely with others in the Production team and the ICT team when selecting equipment to be used within

the MOTAT exhibitions, ensuring that best practice and network security is well considered in all spaces.
- Conduct regular site checks to ensure equipment is functioning correctly.
- Assist with unloading, unpacking, installation, dismantling and repacking of touring exhibitions and installations.
- Communicate in a professional manner with internal and external parties when troubleshooting issues with

software, hardware, and content.
- Assist the Senior Exhibitions Technician and/or Production Manager by advising on technical requirements for

audio-visual content and installations.
- Be familiar with all equipment requirements, power requirements, handling, packing, and unloading

procedures; following all relevant health and safety policy and procedure.
- Focus on continuous improvement, ensuring that you remain current in the latest audio-visual technical

advances and the market.
- Model behaviour consistent with MOTAT values and in accordance with the principles of the Treaty of

Waitangi.
- Follow all museum policies and procedures including but not limited to Health and Safety and the Museums

Aotearoa Code of Ethics.
- Undertake any other reasonable duties as may be required from time-to-time to ensure that MOTAT’s business

objectives are met.

**KEY PERFORMANCE INDICATORS**
- Audio-visual exhibitions components are created on time, to a high standard, and as per the project brief.
- Exhibitions audio-visual components are maintained to a high standard, as per the agreed schedule.
- Maintenance issues are responded to quickly and efficiently to ensure that exhibits and displays are kept

operational, ensuring the highest level of visitor experience and enjoyment at MOTAT.
- Team communications are open and effective.

**KEY RELATIONSHIPS / DELEGATED AUTHORITY**

**Responsible for**:Nil

**Internal Liaison**:Exhibitions, Visitor Services, ICT, Environment & Sustainability, Health and Safety, MOTAT
Team

**Externa