Retail Assistant

4 days ago

Auckland City, New Zealand Mitre10 Full time

Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.

Riviera Hardware Holdings Ltd. is proud to be the largest group of Mitre 10 stores within this national network. Since our inception in 2009 with the opening of our first Mitre 10 store in Warkworth, we have expanded to include five Mitre 10 MEGA stores: Albany, New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our stores are not only known for their extensive product range but also for offering a one-of-a-kind shopping experience, including Columbus Coffee cafés. Additionally, we operate a Distribution Centre and own our own Frame and Truss Manufacturing Plant, ensuring end-to-end service for both retail and trade customers.

As a Kiwi-owned company, Riviera Hardware Holdings retains the close-knit, family feel of a small business, while benefiting from the national infrastructure and support of the Mitre 10 cooperative. This balance allows us to provide exceptional service and products while maintaining our roots in the community.

**About the role**

Permament, full-time position located in Albany. You’ll be assisting in all retail departments as and when necessary as well as ensure data base accuracy by completing stock takes, actioning inventory, gap management, pricing and location reports and assist with the general profitability of the store by consistently improving the store’s data accuracy through the effective use of company tools and systems. Your day could include assisting custoemrs with product selection, fulfil a click and collect order, stock movement or assisting with unpacking and merchandising of department products.

**What will you bring?**
- Previous experience working in retail or inventory required.
- Ability to demonstrate a high level of stock integrity awareness and merchandising standards.
- A strong commitment to customer service excellence.
- Creative problem-solving skills and innovative thinking.
- Persistence in following up with suppliers to ensure customer satisfaction.
- Exceptional attention to detail.

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