Warehouse Assistant

5 months ago


New Zealand TSB Living Limited Full time

The Warehouse Assistants are to manage inwards return, assist with repairs, maintenance and assembly of products for customers and and to manage our spare parts and work alongside front-line staff to salvage our seconds products.

SPECIFIC DUTIES & RESPONSIBILITIES

Receive inwards goods and make a note on TSB central portal.

Sort TSB central portal on a daily basis and with attention to detail.

Diagnose cause of malfunction and perform authorized repair of the products.

If product cannot be repaired, salvage parts, sell as seconds online or dispose of in a complaint manner.

Document work to be performed on TSB central for all inwards goods.

Administer safety and housekeeping policies and procedure.

Communicate with Frontline and warehouse staff to source the correct part and sort the customer. Advise the frontline and manager immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the delegated timelines.

Pick and pack parts orders as requested by staff on a daily basis or as and when required.

Perform tasks advised by the manager as and when requested.

Assist with the upkeep of showroom by assembling and displaying products accordingly.

Manage all spare parts in an orderly manner so it is available when required.

Re-order spare parts as and when required so there is sufficient stock levels.

Act in good faith with a great level of attention to provide a timely outcome for the business and its customers.

Adhere to strict timelines for reverting back to frontline staff and customers.

GENERAL DUTIES & RESPONSIBILITIES

Be punctual and work the hours and times specified.

Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.

Support and help develop a positive workplace culture.

Demonstrate excellent interpersonal communication skills.

Responsibly manage all business resources within accountability levels.

Undertake all duties and responsibilities outlined in this Job Description and all other duties as required by the business.

Comply with all employment obligations.

Promptly undertake to complete all reasonable and lawful instructions and directions given. Serve the business in good faith, promoting and protecting the business best interests.

During work time, and such other times as may be reasonably required, dedicate all effort to the execution and fulfilment of the duties, responsibilities, obligations and instructions related to employment.

Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.

The successful applicant shall:

- Preferably have previous work experience in furniture, carpentry, construction, or relevant
- Have ability to analyze problems and implement effective solutions on a timely
- Have a Can-do attitude and willingness to
- Have a Health & Safety, Environmental and Quality
- Have a passion for satisfying our customers requirements and expe
- Have good time management
- Be warm and friendly pe
- Be well organised and capable of multi
- Be self-managing and able to work effectively in a team as well indi
- Be responsible, hardworking and physically fit.


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