Ski Boot Fitter

6 days ago

Queenstown, New Zealand Torpedo7 Full time

Company Description

As part of The Warehouse Group family of brands since 2013, Torpedo7 has 23 stores nationwide, as well as an online retail site, with gear as diverse as Bike, Snow, camp, tramp and water.

**Job Description**:
We seek passionate full and part time ski and snowboard experts to join us for the winter season - as you’ll know a great Ski Boot Fitter is the key to a great day on the slopes We have permanent and fixed term roles (full & part time) available.

As a Ski Boot Fitter - you have the opportunity to shape our customers experience by providing the proper boot fit for them and displaying exemplifying customer service.

Ski boot fitting is not all glory and powder though; your time is spent manhandling feet and then customising boots to fit feet that are as unique as a snowflake. It's a demanding but ultimately satisfying job.

The ideal applicant will be an avid skier or snowboarder with a technical mindset. You must possess strong customer service skills in person, be able to communicate effectively, and be able to maintain a positive attitude in a demanding environment.

Your key responsibility is to fit and mould ski/snow boots, and do basic binding mounts by:

- Recommending appropriate ski boots based on ski ability and foot type
- Providing foot analysis and problem diagnosis
- Identifying customers’ needs and providing sound advice around piste, slack country and back country requirements.
- Customize ski boot shells and liners
- Delivering the full experience and meeting sales targets.
- Making sure stock is on hand and merchandised well

This role is for 30 hours Tuesday to Saturday.

**Qualifications**:
We are looking for people with;
- An obvious passion for the snow and outdoors.
- Ideally two previous seasons fitting and customizing ski boots, snow hardware and accessories.
- Knowledge of technical and non-technical aspects of various ski hard-good brands.
- Effective communication skills, oral and written.
- Strong sense of customer service and safety awareness.
- Knowledge of the brands we sell is certainly beneficial.

Additional Information

Working with us is not just a job, it's a way of life and when you're passionate about what you do work comes easily. We get a buzz from sharing this excitement and we know that it's just as important that we get out there too.

"SEE YOU OUT THERE"

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