Senior Customs Officer Grade 2

2 weeks ago

Auckland City, New Zealand New Zealand Customs Service Full time

**An exciting opportunity exists within the Customs Investigations Unit in Auckland for a Senior Customs Officer Grade 2 - Fraud Investigations.**

**About the role I Mō tēnei tūranga mahi**

In this role you will be responsible for the investigation of significant criminal offending involving Customs related fraud, including defrauding Customs revenue, undervaluation and mis-declaration of goods, as well as other forms of border related crimes such as importation of goods for crime involving dishonesty i.e. card skimming devices and counterfeit documents.

This role is intellectually challenging and requires individuals who are conscientious and adaptable. At Grade 2, Senior Customs Officers must take responsibility in managing their own and others' skills, knowledge and expertise to ensure a multi-skilled team approach. They are required to receive and act upon information and intelligence in an effective manner and to maintain close working relationships with internal and external stakeholders.

Your office will be based in central Auckland, although you will be out in the field and working in diverse environments, and at times unpredictable hours.

The salary range for this role is $78,371 - $98,413 plus an annual allowance of $16,109 for working unpredictable hours.

**About you I Ko wai koe**

Ideally you will offer strong problem solving and decision-making capabilities and be able to mitigate risks effectively. Having excellent interpersonal skills, using both verbal and non-verbal communication techniques to ensure clarity of message and achieve the desired result are essential.

**We're looking for people who**
- Have an enforcement background ideally with some experience planning and leading operational investigations activity
- Are methodical and dedicated to working to a high standard, and with the utmost care
- Have sound judgement and levelheadedness - you'll be able to handle sensitive information and situations well, and stay calm and composed in challenging situations
- Are able demonstrate previous coaching, mentoring and leadership ideally within an investigations/enforcement environment
- Can be flexible

**What's involved**

As part of the recruitment process, you will need to pass a medical test and the NZ Police Physical Competency Test (PCT). The PCT is a timed obstacle course, requiring you to do a variety of tasks from climbing a wall, to dragging a weight, to jumping through a window.

You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Already having Confidential clearance is a benefit, but not a requirement.

Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a medical assessment and drug test and must hold a full NZ Drivers' licence.

**Working at Customs I Mahi ki te Mana Ārai o Aotearoa**

Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups. We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements. Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.

If shortlisted, you will be asked to complete online psychometric testing as part of the process.

**Applications close at 11pm on Sunday**2 February 2025.**

**Job details**:

- Reference #
- 43309
- Posted on
- 20 Jan 2025
- Closes on
- 02 Feb 2025
- Location(s)
- Auckland
- Expertise
- Investigations
- Job level(s)
- Experienced
- Work type(s)
- Permanent Full Time
- Additional attachment

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