DevOps Platform Capability Lead

4 months ago


Auckland City, New Zealand TOWER Insurance Full time

**Why you'll love working with Tower**

At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first,** **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in and with.

We also have a plan to lead our industry forward into a more customer-centric future with innovation and disruptive thinking, as a unique Kiwi and Pacific insurance provider operating for over 150 years, with roots all the way back to Dunedin.

**What will you be doing?**

At Tower, we're all about making a difference through digital and data-driven solutions. As the champion of our DevOps Platform capability, you'll be the driving force behind our continuous improvement efforts.

Your role is essential in ensuring we understand and manage the customer impact of changes, all while delivering solutions that are both safe and swift.

Join us, and let's create amazing experiences for our customers together

**You can expect to be across the following**:

- Connect the chapter to the overall Tower strategy in your area of capability
- Ensure the right level of documentation is up to date and in place
- Ensure that we create and maintain software with proper SDLC and ITIL process that adhere to a set of minimum standards to meet an evolving warrant of fitness
- Support the Capability of the Platform to deliver software swiftly and safely while understanding customer impact
- Support the Capability of the Chapter and its members
- Support the Capability of the Product to meet the needs of the Customer
- Ensure that automation assets and processes are sharable across teams to enable reuse and standardization.
- Help us to bring a more unified DevOps culture to the Technology teams at Tower.

**What you'll need**

**To be successful in this role, you will also be able to demonstrate the following**:

- Hands on experience, an expert within the field of capability of this role
- Firm understanding of Architecture, SDLC and Product development
- Demonstrated experience in making decisions based on data and business value
- Experience in working in scaled Agile delivery and ways of working
- Real world experience in hands on technical delivery or in an operational support role.
- Practical experience working in a DevOps environment and with tools such as Terraform, Kubernetes, Azure, Ansible, Jenkins, Helm
- Experience with training and mentoring more junior staff
- Experience of delivering change that's required to grow and evolve a team in line with strategic goals
- Stakeholder management and negotiation experience

**What we'll bring to the table**

In addition to a competitive salary, we offer a range of perks and benefits to celebrate and look after our Tower employees.

Highlights Include:

- 16 weeks paid leave for the primary carer and four weeks paid leave for partners, for our Tower whānau in New Zealand and the Pacific
- A paid day off on your birthday and the option to buy an additional eight days of leave. So up to six weeks off
- Wellness leave instead of sick leave so you can proactively look after your health and wellbeing
- Career growth - we promote internal capability; and support you with design-specific development and training opportunities; we also have programmes that recognise star performers
- Flexible workplace opportunities at our beautiful new Fanshawe St office packed with modern technologies, stand-up desks, open space and coffee machines in two large modern kitchens with cafe-inspired dining areas
- Discounts on Tower insurance products of up to 50%
- Free Life Insurance of up to four times your annual base salary
- Retail deals and discounts with Les Mills, JB Hi-Fi, PB Tech, The Coffee Club, Warehouse Stationery and more



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