Heavy Vehicle

3 weeks ago


Nelson, New Zealand Claim Central Full time

**This will be a career, not just a job**:

- ** Career progression available within a multinational company**:

- ** Fast paced role with an exceptional culture**

The growth of Hello Claims has created exciting an opportunity for an experienced **Heavy Vehicle & Machinery Assessor** to join our busy and growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day

Hello Claims has delivered a ‘**First to Market Assessing Technology and Claim service’** providing motor claims operational excellence. Our motor claims management and assessing solution covers passenger vehicles, trucks, machinery, caravans, motor cycles and motor vehicle liability claims. Hello Claims has a comprehensive nationwide footprint.

**What we offer you**:

- Comprehensive, ongoing support and development with a highly regarded team
- The opportunity to work in an international company with the potential to grow and develop your career
- Great company culture with a supportive team
- Flexible working arrangements including the ability to work from your home office nationwide
- Attractive remuneration package

**The opportunity**:

- Undertake the allocated assessments.
- Comprehensively manage an insurance claim, including the submission of assessment report, completion of scope of works and costing estimation.
- Interacting with our Customers, Clients, Trades, and internal staff to build strong relationships and capture critical information to resolve queries in relation to insurance claims.
- Prepare your own assessment reports sent directly to the client.
- Maintain regular communication with Management on technical or customer service issues.

**About you**:

- Trade Qualified - Diesel Mechanic
- Proven experience working on heavy vehicles and/or machinery in the New Zealand market, with an excellent reputation in the industry
- Experience in a Foreman or Service Management role would be advantageous
- Technically proficient with knowledge of the latest repair methodology
- Commercially and company focused
- Excellent customer service skills including ability to communicate effectively
- Ability to work autonomously, be self-managed, prioritise effectively and conduct your activity in a timely and efficient manner.
- Demonstrated computer skills & strong IT experience
- Attention to detail and accuracy
- Professional memberships
- Energised, motivated and strong on daily disciplines
- Innovative thinker & a self-starter
- A strong and positive work ethic
- A team player who wants to learn and contribute to the growth of the company.



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