Radiology Clerical Officer

2 days ago

Hastings, New Zealand Health New Zealand - Te Whatu Ora Full time

**_Ehara taku toa i te toa takitahi. Engari, he toa takitini._**:

- Success is not the work of one, but the work of many._

**Location**: Hawkes Bay Fallen Soldiers Memorial Hospital

**Service/Department**: Radiology Department

**Contract**: Permanent, Full-time, 80 hours per fortnight (1.0 FTE)

**About the role**:
We are seeking a highly organized and motivated Radiology Clerical Officer to join our Radiology Department at Health New Zealand, located at Hastings Hospital. This is a pivotal role where you will be responsible for a variety of clerical and administrative tasks that ensure the smooth running of the Radiology Department. You will work closely with radiographers, medical staff, and other administrative professionals to manage patient information, appointments, and ensure a welcoming environment for all visitors.

In this full-time position, you will be required to work rostered shifts across weekdays, weekends, and public holidays, ensuring that the department is efficiently managed around the clock. Your role will involve a mix of front-of-house reception duties, managing incoming calls, and handling patient-related documentation, all while maintaining a high standard of service and confidentiality.

**About our team**:
Our Radiology Department is a fast-paced, collaborative, and friendly team committed to providing top-tier diagnostic imaging services. As a part of this team, you will be surrounded by highly skilled professionals who are passionate about delivering the best possible care for our patients. We value teamwork and believe in creating a supportive environment where every member plays an integral role in patient care. The team fosters a culture of respect, continuous learning, and professional growth.

**Skills and experience**:
Key skills and experience we are seeking include:

- **Strong computer literacy**: Proficiency in Microsoft Office (Outlook, Word, Excel) and experience working with healthcare systems such as ECA (patient management system) and RRIS (regional radiology information system).
- **Previous healthcare or radiology experience**: Understanding of the workflow in a hospital or radiology setting is highly desirable.
- **Communication and customer service**: Excellent communication skills, with the ability to interact professionally with patients, healthcare professionals, and team members. A customer-first mindset is essential for managing face-to-face and phone interactions.
- **Administrative skills**: Ability to manage scheduling, data entry, patient records, and general office administration efficiently and accurately.

**Why should you choose us?**

**Our values**:
We are committed to delivering and living our Te Whatu Ora values of He kauanuanu - Respect, Ākina - Improvement, Rāranga te tira
- Teamwork and Tauwhiro - Care.

**How to apply**:

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