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Medical Scheduling Team Leader

2 weeks ago

Bay of Plenty, New Zealand New Zealand Government Full time

Mō Tātou - About Us
Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.
Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.
He Kōrero mō te tūranga - About the Role
An opportunity exists to join the Planned Care Services team at Te Whatu Ora, Health New Zealand Hauora a Toi Bay of Plenty as the Medical Scheduling Team Leader.
This leadership position reports to and provides support to the Planned Care Administration Manager to lead and manage the team of administration staff undertaking scheduling responsibilities for subspecialist medical planned care across the Te Whatu Or Hauora a Toi Bay of Plenty, to ensure patients are provided access to clinical care in a timely and efficient way.
This is a full and varied role, and you will require excellent communication and coordination skills as well as a commitment to professional excellence.
He Kōrero mōu - About You
To be suitable for this role it is important you have the following skills and attributes:

- Demonstrated leadership qualities, including well developed interpersonal skills
- Proficient with patient management software, spreadsheets and databases
- Organised, high quality and strong attention to detail
- Motivated, self-driven and solutions focused attitude
- Strong focus on outstanding customer service

Proven experience as a people leader in a large complex organisation is required, experience in a health setting is desirable.
Alongside having the opportunity to contribute positively to the provision of planned care services for the growing Bay of Plenty population, you will be committed to a whole of system approach and be supportive of our people and their whānau.
A key focus of this role will be to ensure a culture of Manaakitanga, and a pro-equity approach is at the forefront when engaging with our people.
Ko o tatou painga - Our Benefits
- Access to ongoing in-house professional development
- Commitment to staff wellness and healthy working practices (e.g. We support work life balance and flexible work arrangements whenever possible)
- Subsidised onsite hospital gym membership
- Free flu vaccinations
- Free onsite parking
- Discounts (with local businesses)

Ngā uarātanga ō ā mātou mahi - Our Values
At Te Whatu Ora Hauora a Toi Bay of Plenty (formally Bay of Plenty District Health Board BOPDHB) we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.
Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.
Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.
Me pēhea te tuku tono - How to Apply