Solutions Assistant

2 days ago


Auckland City, New Zealand Bridgestone NZ Ltd Full time

**ACCOUNTABILITIES AND END RESULTS**
- Enter data into Tyre Management Systems via computer.
- Respond to and answer questions and queries from BSNZ staff and BSNZ customers regarding the operation and status of the TMS
- Produce reports and correspondence related to the operation of the TMS.
- Assist with system improvements.
- Constantly monitor data integrity and report errors to Business Solutions Manager.
- Support the development of business relationships with, and open channels of communication between, the job function and relevant staff and customers.
- Filing of data and reports associated with TMS.
- Other duties as directed from time to time by the Commercial Solutions Manager or the Commercial Manager.
- Complete all work following safe practices and procedures so as to ensure the safety of oneself, fellow employees, customers and National Support Office visitors.
- Assist with preparation of PPK account monthly data and store procedural detail
***KEY RESULT AREAS (KRAs)**:

- Produce and distribute all TM reports within an acceptable time frame
- Constantly monitor data integrity and reports/corrects any errors where possible
- Respond to and answer TM related queries from BSNZ staff and customers
- Work with BSNZ personnel and customer to improve data entry accuracy
- Actively promote and adhere to HSE policies and safe working practices within NSO and set up your workstation properly and take appropriate breaks to ensure that you are working safely and maintaining your health. Use PPE at all times when visiting operational sites


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