Customer Service Representative P/t 20h
7 months ago
**Our Mico Rotorua store is providing trade solutions to a loyal trade customer base, including home builders and the local business sector.**
**Mico New Zealand is a leading supplier of plumbing and bathroom products to the trade, retail and commercial sectors, with 70 branches and around 550 employees throughout New Zealand.**
**About the role**:
**Join our Rotorua team, working Monday to Friday, 9-1.30pm and one Saturday every month from 9-12pm. The position is permanent part-time (20h).**
- We have an exciting role, where you’ll join a stable branch and enjoy the variety and opportunities of working with a close-knit, experienced team within a large organisation.
- Reporting to the Branch Manager, this is a varied role that will see you involved mainly in sales on the Trade Counter, but also pitching in with the rest of the team when required to help out in the Inwards Goods area, cycle counting stock or occasionally driving the odd customer delivery to get an order out. Working behind the Trade Counter, you’ll ensure that our customers, who are made up of tradies, businesses and home-owners, are greeted with a cheerful smile and exceptional service, but even working in inwards goods or doing deliveries will bring your great customer service skills into play, as you liaise with them on their orders and support them to keep their businesses on the go
**About you**:
- Proven experience in a customer service and/or retail sales environment
- Strong interpersonal skills with a bubbly personality
- Ability to build rapport with people from all ages and backgrounds
- Motivated, self-driven and able to work independently
- A strong focus on performance and dedication to support our valued customers
- Competent computer and numeracy skills
- Proactive and able to think on your feet and under pressure
- A Full New Zealand drivers’ licence is essential, and a forklift licence is advantageous.
**What we can offer you**:
In return, we’ll offer you a great competitive package, excellent opportunities for training and development, and a strong and support team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for career training and development, plus big-company benefits, such as an Employee Education Fund and an exciting and forward-thinking new Parental Leave Policy.
**Please note**: A full pre-employment medical, including drug test and criminal background check will be required as well as the legal right to work in NZ indefinitely.
- We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand._
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