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Technical Writer

5 months ago

Dunedin, New Zealand CloudCannon Full time

Greetings

We're on the lookout for a Technical Writer - not just any writer, but someone who knows their craft inside out. Your mission, is to create the most engaging, intuitive, and user-friendly documentation our customers have ever encountered. To achieve this, you'll join forces with our product, engineering, and support teams, working closely to ensure our content is nothing short of amazing.

**Your day-to-day**:

- Collaborating with team members to gather information and develop clear, concise, and accurate technical documentation, including feature documentation, getting started guides, and troubleshooting guides.
- Keeping existing documentation up-to-date, reflecting product updates, changes, or enhancements.
- Creating and maintaining style guides and best practices to ensure consistency across all documentation.
- Reviewing and editing documentation produced by other team members for clarity, consistency, and accuracy.
- Assisting in the creation of multimedia content, such as training videos or presentations, when necessary.

**Requirements**:

- Proven experience as a technical writer.
- Exceptional writing, editing, and communication skills with a keen eye for detail.
- Strong ability to distill complex technical concepts into clear and concise language.
- Familiarity with HTML, Markdown, Static Site Generators, and/or Git is a major plus
- Strong organizational and time management skills, with the ability to multitask and prioritize projects.
- Ability to work independently and collaboratively.
- A passion for continuous learning and improvement

**Benefits**

We believe the best way to build a thriving and sustainable company is to look after our people. We do our best to cultivate a culture where people enjoy coming to work & being around each other, and offer benefits which put our people first:

- A 4-day work week
- A modern, newly refurbished office space
- Flexible work hours
- The option to work from home
- An allowance for setting up your home office
- A transportation subsidy
- Regular social events to foster camaraderie
- Office snacks and beverages to keep you fueled
- High-end equipment to power your creativity
- A culture that encourages balance, growth, and mutual support

If you're ready to join a team that's dedicated to making a difference in the world of content collaboration, we'd love to hear from you