Conference Attendant

2 days ago

Wellington City, New Zealand Accor HQ Full time

We are currently seeking a passionate and dedicated Conference attendant to join our Mövenpick Wellington team

**What’s in it for you?**
- Recognising service; annual free one night accommodation, dinner and breakfast at your hotel
- Offering Staff parking, daily staff meals and uniform dry cleaning
- Offering discounted food and beverage, spa treatments and hotel stays within Accor
- Cultivating a strong environment, social and governance value proposition. We provide opportunities to give back to charities and associations
- Providing pathways for career advancement within the Accor network worldwide
- Adopting the ‘Work your Way’ programme. Make your perfect work-life balance a reality or work across Accor Hotels to maximise earnings
- Celebrating you and your achievements. We love to celebrate achievements and personal milestones
- Heartist Referral Policy - Refer a friend and receive $300 on placement and an additional $300 after 3 months

**Main Purpose of the Job**

Responsible for the efficient running of the food and beverage areas to obtain customer satisfaction while meeting the departmental budget.

**Key Duties**
- Set conference rooms promptly and accurately to the specifications described on the function sheets.
- Handle all conference equipment with care to minimise possible breakages and personal injury
- Take responsibility for your designated rooms or sections.
- Ensure all Food & Beverages requirements are delivered on time and as specified.
- Provide Food & Beverage service to the service standards as set out in the conference procedures manual.
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
- Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
- Deliver orders promptly to the kitchen production area.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
- Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
- Assist the Kitchen Attendant with cleaning and stacking dishes as required

**Requirements for the role**:

- Sense of Humour
- Style and Charisma
- Drive and Resilience
- Passion for people
- Training, computer and organisational skills
- Fluent written & verbal English is essential
- Sound knowledge of hospitality
- Service excellence

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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