Senior Food

5 months ago

Queenstown, New Zealand SOFITEL Full time

Company Description
**$28.18 per hour**

**Permanent 30 hours guaranteed.**

**Job Description**:

- Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
- Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfill their duties effectively.
- Deliver orders promptly to the kitchen production area.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance, ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.
- Perform all tasks to Sofitel Brand standards.
- Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.
- Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact
- Planning and organising special functions
- Assist the Restaurant Manager in maintaining records of stock levels and financial transactions
- Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
- Taking reservations, greet guests and assist in taking orders
- Liaise with kitchen staff in relation to ‘product’ for the outlet, ensuring that quality and quantities are maintained to required standards.
- Observing liquor and other laws and regulations.
- Work with staff to minimise wastage and breakages.
- Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.
- Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted.

**Qualifications**:

- Minimum 2 years Food & Beverage experience, including five star service experience.
- LCQ required
- Holds or has ability to obtain a Managers Certificate
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Desire and ability to train and develop staff.
- Initiates contacts and establishes rapport easily.
- Organises time and work efficiently.
- Effective verbal and written communication skills.
- Has the ability and willingness to undertake further development.
- Willingness to work weekends and public holidays as part of the job role.
- Has the aptitude and willingness to undertake further development with Sofitel.

Additional Information
- Your loyalty card entitling you to **discounted **Hotel stays, food and beverage rates and Spa treatments worldwide.
- Daily staff **meals **provided.
- Ongoing reward and recognition **incentives **and awards.
- Opportunities for further **development **and worldwide career **progression **within Accor.
- Work for a **world-leading** Global hotel company.
- Refer a friend **incentive** - $600

**Our commitment to Diversity & Inclusion**:

- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._

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