Operations Manager

9 hours ago

Auckland City, New Zealand Pinnacle Life Full time

About the company: Pinnacle Life aims to be the leading online life insurer in Aotearoa (New Zealand), making it easier for Kiwi’s to understand, buy and manage their life and living insurance needs. They keep value and affordability at the forefront of everything they do. Pinnacle Life believe in the products they sell and that they meet the needs of their customers. They have a deep passion to help their customers in the best way they can and provide insurance that is accessible and easy. Pinnacle Life come alongside people and help them understand what needs protecting. They deliver on their promises, providing a safety net to their customers and protecting them when they need it the most, with an effortless, efficient and effective approach. Over the years, Pinnacle Life has been recognised both locally and internationally for their innovative approach and passion for creating great customer experiences.

**About the role**:
The Operations Manager is responsible for managing key operational aspects of the business, developing and maintaining operational policies and procedures, including HR, supplier and contract management policies, and managing the Operations team which includes Customer Sales & Service and Compliance.

This role also has accountability for managing and enhancing the risk management framework for the business. This also includes accountability for ensuring compliance with RBNZ and FMA requirements and guidelines, developing and managing the risk management and compliance framework for the business, ensuring that health and safety frameworks and policies are managed and effectively maintained, and that this is reflected through into the culture of the business.

The Operations Manager has responsibility for the day to day operational management of the business, as well as driving a culture of continuous improvement around business effectiveness. This role will be expected to support business growth by contributing to or leading projects or initiatives that deliver business results and align with business strategy.

**Key Responsibilities**:

- Develop and lead a continuous improvement programme, designed to improve the customer experience and business effectiveness.
- Provide support and assistance to other management to ensure that any need for legal advice is recognised, ensure a process for accessing legal consultation exists.
- Provide leadership to the Operations Team, including regularly reviewing performance, setting targets and identifying training and development needs. This includes recruitment of new team members as required.
- Deliver to the agreed business plan and budget for their key areas of responsibility. Ensure any significant departures from plan are understood, reported and resolved if necessary.
- Manage contract relationships with suppliers.
- Provide technical and business expertise to new business development opportunities, both in terms of product and operational management.
- Develop and manage a compliance framework to ensure compliance with legislation, regulations and guidelines including, focusing on but not limited to the RBNZ, FMA and Companies office.
- Develop and manage the risk framework for the business including cyber risk.

**Key Requirements**:

- Proven track record in developing and managing innovative product solutions which meet the needs of the market
- Experience in developing and managing risk management frameworks and policies
- Minimum 5 years’ experience in middle / senior management roles within the insurance industry.
- Experience in developing and managing operational strategies that drive business performance, with continuous improvement experience being preferable
- Proven track record at developing and influencing strategic relationships with external stakeholders, including industry, regulatory and supplier communities

**What’s in it for you**:
If you’re passionate about helping people and want the opportunity to join a fast-growing company at the beginning of its growth, then this is the role for you. Staff are at the centre of the organisation, and customers are at the centre of the business. Enjoy fantastic company benefits including insurance packages, flexible working and monthly drinks nights and be part of a team who are passionate about what they do and pride themselves on being there for their customers when they need it most.

About the company: Pinnacle Life aims to be the leading online life insurer in Aotearoa (New Zealand), making it easier for Kiwi’s to understand, buy and manage their life and living insurance needs. They keep value and affordability at the forefront of everything they do...

  • Territory Manager

    1 week ago

    Auckland City, New Zealand Bright Food Group Operations Pty Ltd Full time

    **Introduction**: About the Company At Hutchinsons we are passionate about bringing New Zealanders a World of Food. Established in 1914, we have a long track record in sourcing international and local food brands for New Zealanders to enjoy with friends and family. We provide the opportunity to support our brand partners and customers’ business growth in...

  • Territory Manager

    2 days ago

    Auckland City, New Zealand Bright Food Group Operations Pty Ltd Full time

    **Introduction**: About the Company At Hutchinsons we are passionate about bringing New Zealanders a World of Food. Established in 1914, we have a long track record in sourcing international and local food brands for New Zealanders to enjoy with friends and family. The team at Hutchinsons is highly professional, reliable and responsive, with a never give...

  • Operations Manager

    7 months ago

    Auckland City, New Zealand MYNEWJOB Full time

    **Operations Manager - Transport & Quarry Operations | Ardmore Our client is a family-owned business renowned for its expertise in bulk cartage solutions across New Zealand. With a fleet that includes 6 & 8 wheelers, truck & trailers, and artics, they are the go-to for aggregate transport, on-site and off-site cartage, and more. Known for their innovative...

  • Operations Manager

    8 months ago

    Auckland City, New Zealand Waste Management Full time

    **About Us** Waste Management NZ Limited is New Zealand's leading resource recovery, recycling and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. We have an excellent opportunity for an experienced professional to lead...

  • Operations Manager

    7 months ago

    Auckland City, New Zealand C&C International Group Limited Full time

    We are a company providing service of importing, exporting, wholesaling and retailing a variety of live seafood in Auckland, New Zealand. We are now looking for an Operations Manager to plan, organise, direct and control the overall operations and management of the business. Company Name: C&C International Group Ltd Trading Name: Oceanz Seafood Work...

  • Operations Manager

    5 months ago

    Auckland City, New Zealand Kiwi Essence Limited Full time

    **Company**: Kiwi Essence Limited Trading as Essence RV **Location**: Auckland, New Zealand **Employment Type**: Full-time Maximum 40 hours/week **Salary**: $70K annually **About Us**: Kiwi Essence Limited, trading as Essence RV, is a startup company specializing in the production and sale of motorhomes and caravans. The business established in 2022, we have...

  • Operations Manager

    6 months ago

    Auckland City, New Zealand Team Recruitment Full time

    **The company**: A successful global freight forwarding company who has a major stake in the NZ market for their service offering across both retail and wholesale customers. **The role**: We are currently seeking an ambitious Operations Manager to lead and support these busy operational teams. With 5 direct reports and 14 indirect reports you will take the...

  • Operations Manager

    4 months ago

    Auckland City, New Zealand Trade Track Ltd Full time

    Trade Track Ltd is a reputable business with established clientele throughout greater Auckland. We strive to deliver a high standard of building and property maintenance services. Our ever-ready team aims to complete every task in an estimated timeframe without compromising on the quality of work. Our Services include project management, property...

  • Operations Manager

    2 days ago

    Auckland City, New Zealand NZ Post Full time

    **Operations Manager - APC** - A challenging and unique management and leadership opportunity - Fast paced, complex, high volume operational environment - Drive operational excellence - Work in a brand new, state of the art facility in Wiri **Korero mo te turanga - About the role** Reporting to the Processing Centre Manager and based at our brand-new...

  • Operation Manager

    4 months ago

    Auckland City, New Zealand X-Press Facilities Services Ltd Full time

    The team at **X-Press Facilities **is always ready to facilitate businesses, multi-unit buildings, and food courts. Our experience in dealing with an array of services completed with dedicated and ever-available top professionals in Property Management, Commercial Cleaning and Facilities Management has helped us grow into a highly successful brand in a brief...

  • Operations Manager

    7 months ago

    Auckland City, New Zealand TONG DE TANG CHINESE HERBS (NZ) LIMITED Full time

    Chinese herbal products import and retail company in Auckland is seeking an experienced or qualified operations manager to join our team. This is a full-time role with minimum 30 hours per week. **To be successful you should have**:either three years’ work experience or tertiary qualification in business management. knowledge on Chinese herbal products...

  • Operational Manager

    7 months ago

    Auckland City, New Zealand Jacksonstone & Partners Full time

    **Hourly rate contract.**: - **Based in Penrose Auckland or remotely.** Our client provides a range of services to change the lives of rangatahi. They are seeking an experienced operational manager to provide cover for a period of leave from 8 April to 22 June. Working with a vibrant, multidisciplinary team, committed to being agents of change, your role...

  • Operations Manager

    6 days ago

    Auckland City, New Zealand 84 recruitment Full time

    We are currently seeking an experienced Onsite **Operations Manager** for Pinewoods Holiday Park in idyllic Red Beach. As the Operations Manager, you will be responsible for overseeing the daily operations of the park, managing a team of staff members, and ensuring that all guests have a safe and enjoyable experience. Key Responsibilities: - Oversee all...

  • Operations Manager

    6 months ago

    Auckland City, New Zealand Technical Recruitment Solutions Full time

    **Be part of a Wellington food industry success story, driving the growth of one of the country’s most modern manufacturing facility** About the company: Our food industry client, based in the Wellington region, has quickly become the leader in their sector in NZ, having developed quality baked products with a reputation as the best in its range. With...

  • Operations Manager

    5 months ago

    Auckland City, New Zealand Rubbish Direct Limited Full time

    We are looking for an experienced Operations Manager to join our family. This is a pivotal role in our business and not one for the faint-hearted. As Operations Manager you will be responsible for some of the key “moving parts” of our business: - Depot - this is where all our sorting of recycling takes place including bailing, bin & truck washing -...

  • Operations Manager

    7 months ago

    Auckland City, New Zealand Stellar Recruitment Full time

    **Contract Type**: - Full Time**Location**: - NZ - Auckland - North Island**Industry**: - ManufacturingWe are working with our client to find a competent and exceptional Operations Manager. If you have excellent communication skills and a strong warehouse and operations background, you could be the perfect fit! **About the company**: They offer global...

  • Operations Manager

    1 week ago

    Auckland City, New Zealand Cohesion Consulting Full time

    Work with a highly professional team - Newly renovated offices based near the airport - Competitive remuneration with carpark This specialist organisation led and run by its members, has a long and proud history of giving a voice to its professional membership base and creating an advocacy platform for them. Regularly consulted by various government...

  • Operations Manager

    7 months ago

    Auckland City, New Zealand HAYS Full time

    Seeking an experienced Operations Manager for a leading national business **Your new company** Your new company is leading in the industry for traditional building and modular methods for their projects. They have a huge pipeline of future work and are on the lookout for an Operations Manager to oversee processes and delivery of their projects. **Your new...

  • Operations Manager

    9 hours ago

    Auckland City, New Zealand Commercial Interiors & Construction Full time

    CIC is looking for an Operations Supervisor who will be Reporting to the Director, you will be leading a team of project managers, site managers and QS’s and admin staff. This will involve managing day to day operations with regular updates and interaction from internal staff subcontractors and other consultants. You will be proactively monitoring...

  • Operations Manager

    9 hours ago

    Auckland City, New Zealand Joylab Full time

    We’re proud to be part of Joylab - a family of over 20 top-notch bars, pubs and restaurants dotted across Auckland’s neighbourhoods since 2008. We’re a market-leading, kiwi-owned network powered by Heineken, on the lookout for an experienced Operations Manager who is ready to make their mark on the Auckland hospitality scene. Reporting to the...