Wintel System Engineer

7 days ago


Auckland City, New Zealand DXC Technology Full time

Role based in Auckland Central, an exciting opportunity now exists in the Wintel team. We are looking for individuals with a passion for innovation and automation of Windows and VMware Infrastructure using industry leading technologies. Experience in large-scale, enterprise deployments is a must as you’ll be working with some of our biggest clients.

**Responsibilities**
- Work within a high-paced, Wintel support team.
- Demonstrable skills and experience in the installation, configuration, troubleshooting and support of Windows Servers
- Design, deploy, configure, upgrade, troubleshoot and support VMware on various hardware platforms.
- Independently take on tasks within multiple projects and BAU activities simultaneously.
- Design and implement preventative maintenance plans for virtual infrastructure.
- Troubleshoot performance problems, investigate alarms as needed, manage escalations
- Log all cases and work in DXC’s Service Management platform
- Raising and managing change records for the team.
- May involved in systems administration tasks or special projects as required.
- Work both remote and office as required.
- Maintains professional and technical knowledge by tracking emerging trends in systems engineering, VMware, Storage and computing technology.
- Proficient in Windows OS (2012 /2016/ 2019) as well as TCP/IP networking and security.
- Ability to take ownership of issues to completion, prioritise and deliver to deadlines.
- Ability to work unsupervised / remotely with great time management skills.
- Customer-friendly approach to highly technical concepts to communicate and engage with a wide range of stakeholders
- Ability to follow and create documentation as required.
- Be a part of on call roster.
- Keep clients informed at all times as to progress of assigned tasks and setting realistic expectations with regards to completion dates and status updates in a professional, concise and informative manner
- Works with mínimal direction from the technical lead to accomplish assigned tasks.
- Keeping up to date with new & emerging technologies.
- Ability to resolve issues & handle conflicting priorities in a dynamic environment.
- Demonstrable experience in managing a VMware virtualised environments & managing VMware vSphere, vSAN and SRM.
- Experience working with Microsoft Clusters.
- Working knowledge of LAN/WAN protocols & services i.e.: TCP/IP, DNS, DHCP, WINS and Active Directory.
- Experience in HW technologies - enclosures/blades/servers
- Extensive experience in a large (500+ server) enterprise or corporate environment.
- Strong communication skills, the ability to interact well in client environment and service excellence.
- Ability to multitask and prioritize current and incoming workload

**Essential Experience**
- Degree or equivalent in Computer Science, Information Systems or other related discipline or equivalent job experience
- Understanding of Server support, troubleshooting, investigation and resolution from hardware to operating systems installation and support
- Automation with PowerShell, or other scripting language
- Remote troubleshooting skills

**Education & Training**
- Experience in ICT, Systems Engineering or related field; or
- Industry-based certification from a recognized Tier 1 industry vendor
- Understanding of the ITIL framework and practical use of service management processes and continuous improvement principles.
- Beneficial to have Vmware certified professional, but not essential.

**Environmental**
- Work environment can be a shared office space or remote working from home, additionally may require weekend and afterhours work.
- Comply with DXC policies and procedures which includes but not limited to legislative work health and safety [WHS] legislation.

**Security Clearances**
- Essential: Applicant must be eligible to obtain a NZ Ministry of Justice check

**Trust, Transform & Thrive** with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results-oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.


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