Resident Experience Coordinator

4 weeks ago


Auckland City, New Zealand Oceania Full time

**The role**

Oceania’s Corporate Office in Auckland CBD is looking for a Resident Experience Coordinator to join their operations team on a part-time 20 hour per week, fixed term basis.

**What you’ll be doing**:

- Working closely with our Resident Experience Manager by processing equipment and paperwork to ensure residents and staff can access our personalised music and resident wellbeing programmes.
- Updating relevant data and managing various pieces of stock (regular stocktaking and ordering form suppliers)
- Packaging and arranging equipment to be delivered by our partnered courier service
- Potentially working with our leisure teams and residents at our Auckland villages and Care Centres by supporting the smooth running of our wellbeing projects
- Supporting the creation of staff training materials and uploading content to our staff intranet

**What you’ll bring**:

- Previous experience such as an office or customer service assistant
- Strong orgnisational and administrative skills
- Working knowledge of basic Apple software (e.g., iMovie/iTunes) or the confidence to learn
- A creative and artistic flare (desirable) and/or the confidence to contribute to judging our inter-village art and literature competitions
- Good written and verbal communication skills
- A warm and friendly nature that can connect with people from all walks of life
- Flexible multitasking and time management skills
- A full NZ drivers license

**Who we are**

We’re the proud owner and operator of 44 Villages across New Zealand, providing Village and Aged Care Living. We are dedicated to delivering exceptional and innovative care and hospitality services that delight our residents.

At Oceania, we build villages, not just homes. Places designed to enable our residents to live the way they always have, with value, purpose and connection to the things that matter most. We're led by them, and it's this shared belief in better that makes our approach different.

We Kiwis have a proud tradition of striving for better. That's why we're reimagining the retirement living and aged care experience.

**What we offer**

This belief in better means we are committed to supporting you to learn and do better, and will provide you with:

- A safe and healthy working environment with access to a free, confidential support service
- Opportunities for ongoing development and career progression
- Employee shares, at no cost, for permanent employees.

No matter your role within the Oceania team, we all share the same dedication to providing expert and personalised care for the people that once cared for us.



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