Customer Experience Associate
2 weeks ago
**TSB Living Limited **is a distributor and online retailer based in Auckland. We're currently seeking Customer Experience Associate to join our team in Auckland.
If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need you
**The Role**:
- As a front line representative, you will be focused on ensuring that we exceed customer's service expectations, ensure the customer walks out the door with a smile.
- A genuine desire to help and up-sell, and be willing to help out with anything and everything
- You thrive in a fast-paced and dynamic environment where it's all about multi-tasking to get the job done
- You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time
- You relate well to all kinds of people, listen attentively, and can hone in on the most important issues
This position focuses on all aspects of:
- Front line assistance
- Sales through multiple channels
- Managing customer queries
- Managing escalations
- Answering phone calls
- General maintenance of the showroom
- Daily administration
We are looking for a person with proven reliability and the right attitude and will have:
- Be Vibrant and Bubbly
- Proven experience in customer service
- Sales driven experience
- A high degree of accuracy and good with details
Applicants for this position must have NZ Residency or a valid NZ Work Visa.
**Job Types**: Full-time, Permanent, Casual
**Salary**: $23.00 - $26.00 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
All customers and staff are to wear masks at all times.
Ability to commute/relocate:
- Auckland City, Auckland: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- English Fluently (preferred)
Licence/Certification:
- Rights to Work in NZ (preferred)
-
Associate Graphic Designer
6 days ago
Auckland City, New Zealand Associate Graphic Designer Full timeLove fashion & creative design? Love shoes? We might have your dream role! - Do you want to be part of NZ's leading fashion footwear retail group? - Looking for a unique, diverse, dynamic place to work and be inspired daily? - Enjoy a hybrid working environment? We have an exciting opportunity for an Associate Graphic designer. We're looking for someone to...
-
Experience Leader
2 weeks ago
Auckland City, New Zealand GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
-
Customer Experience Associate
1 month ago
Auckland, New Zealand Perluxe Travels Full timeDo you want to work remotely from home?Simply just work from anywhere?Do you want to work in an environment that values YOU and sets you up for SUCCESS?We are looking to bring on new Experience Advisors.Our Advisors are extremely valuable as they are the main point of contact for clients.They are responsible for creating unique travel itineraries, processing...
-
Customer Success Associate
4 months ago
Auckland City, New Zealand Kotahi Logistics Full timeWe have an opportunity for a Customer Success Associate to join Kotahi's Customer team. This is a full-time, permanent role. The Customer Success Associate is an integral part of the Customer team’s drive to build strong partnerships with our customers and cross functional teams, with a focus on performance and improvement so we can continue to set new...
-
Customer Success Associate
5 days ago
Auckland City, New Zealand Dotmatics Full timeDotmatics is a global team of more than 800 team mates dedicated to supporting its customers in over 180 countries. The company is headquartered in Boston, with teams located around the world. **Come join us!**: As an evolving, global business at the cutting edge of scientific innovation, we offer curious, bright minds from around the world the chance to...
-
Head of Customer Experience Delivery
2 weeks ago
Auckland City, New Zealand AA New Zealand Full time**About the AA** Guiding life's journeys. Driven by you. For over 110 years we've been helping kiwis on their adventures. We've become a trusted partner to our Members, who are at the heart of everything we do. And, as one of New Zealand's most enduring brands, we've become a permanent feature of our cultural landscape. Our people are talented, naturally...
-
Associate Customer Advisor
2 weeks ago
Wellington City, New Zealand New Zealand Government Full timeAssociate Customer Advisor - Customer Contact Group, Rōpū Whakapā Kiritaki. - Join the Te Amorangi Mātauranga Matua, the Tertiary Education Commission (TEC) Customer Contact Group whānau. - Take your passion for customer service to the next level. - An opportunity to make real difference in a high trust organisation. We have the opportunity for three...
-
Customer Support Associate
9 hours ago
Auckland, New Zealand Tangram Full timeMartin Personnel Ltd | Listed 3 days agoCustomer Support AssociateLocation: HighbrookJob Type: Full timeDuration: PermanentApproximate Pay: $50K - $60K annuallyCompany Benefits: Professional growth and developmentDescriptionThis is a fantastic position for a recent business/commerce graduate, or a switched on customer service superstar with previous call...
-
Associate Customer Advisor
3 weeks ago
Wellington City, New Zealand New Zealand Government Full timeAssociate Customer Advisor - Customer Contact Group What will you be doing? - carrying out assigned outbound calling requests - efficiently and accurately establishing the customer's needs and assessing how to provide the assistance required (including escalation as appropriate) - accurately resolving customer enquiry at first point of contact, seeking...
-
Associate Customer Advisors
3 days ago
Wellington City, New Zealand New Zealand Government Full timeAssociate Customer Advisors - Customer Contact Group What will you be doing? - carrying out assigned outbound calling requests - efficiently and accurately establishing the customer's needs and assessing how to provide the assistance required (including escalation as appropriate) - accurately resolving customer enquiry at first point of contact, seeking...
-
Customer Service Associate
2 weeks ago
Wellington City, New Zealand HAYS Full timeCustomer Service - Animal Care - Upper Hutt - Office Based - **Your new company** This private owned agency based in Upper Hutt, is well recognised across New Zealand for their services towards providing New Zealand's rural farm animals vaccinations and medical services. It offers an innovative and supportive work environment where career progression and...
-
Customer Experience Programme Lead
5 months ago
Auckland City, New Zealand The New Zealand Automobile Association Inc. Full time**Customer Experience Programme Lead**: - **Reference**: 35670 - **Posted on**: 04 Sep 2024 - **Closes on**: 18 Sep 2024 15:45 - **Locations**: Auckland - Central - **Job level**: Experienced (3 - 7 years) - **Work type**: Full-time - **Additional info**: CX Programme Lead_2024.pdf **What You'll Be Doing | Mō te Tūranga** The Customer Experience (CX)...
-
Customer Fulfillment Associate
6 days ago
Auckland City, New Zealand Visa Full timeCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Customer Service Associate, Auckland
3 weeks ago
Auckland City, New Zealand Marken Full time**Title**: Customer Service Associate **Job Purpose**: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. **Main Duties and Responsibilities**: - To monitor all shipments on a daily basis to ensure that shipments are collected and delivered...
-
Customer Support Associate
1 week ago
Wellington City, New Zealand Cozymeal Full timeDiscover. Savor. Connect. Welcome to the chef's table. Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more! Consumers and companies alike use Cozymeal...
-
Category and Customer Marketing, Associate Manager
7 months ago
Auckland City, New Zealand SC Johnson Full timeAs **Category and Customer Marketing Associate Manager**, you’ll be critical member of the ANZ team, partnering closely with the NZ Country Manager, Australian Customer Marketing Manager and wider marketing and sales teams. You will have a foot in each camp; Category and Customer (Trade) Marketing! This role, internally graded as _Category and Customer...
-
Sales Associate
2 weeks ago
Auckland City, New Zealand DFS Group Full timeWe are currently on the hunt for experienced and highly motivated Sales Associates to join our Fashion team. **The role**: As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the...
-
Head of Customer Experience
7 months ago
Auckland City, New Zealand TOWER Insurance Full time**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...
-
Specialist Customer Experience
2 weeks ago
Auckland City, New Zealand Insurance Australia Group Full time**READY FOR ANYTHING** At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equality and collaboration. We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes. We put...
-
Specialist Customer Experience
2 weeks ago
Auckland City, New Zealand IAG New Zealand Full time**READY FOR ANYTHING** At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equality and collaboration. We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes. We put...