Pae Tohutohu

**Pae Tohutohu (Technical Advisor) - **Whanganui**

**Te āhuatunga a Te Kooti Whenua Māori/About the** **Māori Land Court**

We are a court of record. Te Ture Whenua Māori Act 1993 (our Act) recognises the significance of Māori land as a taonga tuku iho of special significance to the Māori people. Our role is to provide a court service for owners of Māori land, their whānau and their hapū which promotes the retention and use of Māori land; and facilitates the occupation, development and use of that land.

The record held by **Te Kooti Whenua Māori is **taonga tuku iho and the** **Court is the guardian of the whakapapa of the land, which is the people.**

**Te whiwhinga mahi/The Opportunity**

We currently have a vacancy in our Te Rito Kahui based in the Māori Land Court District Office in Whanganui.

Our Pae Tohutohu are technical advisors responsible for supporting frontline leaders, managers and staff to deliver justice services in the Māori Land Court.

If this sounds like you then we are interested in hearing from you

**He pūkenga tou/Skills and Experience**

To be successful in the role you will:

- Have operational leadership and management experience, preferably in a customer service environment
- Support frontline staff to ensure customers receive consistent information and quality service in every interaction with the Ministry
- Work with teams/groups of staff to provide training in particular areas of expertise
- Support managers to respond to customer issues
- Provide technical support and advice to assist with processing, compliance with standardised procedures and effective delivery of services to customers
- Contribute to a positive team culture that enables the high performance of the immediate team and organisation
- Promote and support staff to establish an environment of consistent practices and procedures to maintain a customer service culture across all service delivery activities
- Collaborate with managers and other technical advisors to ensure advice is consistent and fit for purpose
- Working experience with Te Ture Whenua Māori Act 1993 and related legislation
- Good general knowledge of, and respect for, tikanga Māori and a commitment to further develop your knowledge of Te Reo Māori to support the provision of tikanga based services.

You will work within a well-established, experienced and vibrant team locally and nationally, and you'll be flexible, calm, resilient and in no way daunted by the Court and Te Ao Māori environment.

**Ko wai mātou/**Who we are**

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together to strengthen people's trust in the law of Aotearoa.

We offer a fun, supportive and tikanga based workplace where you'll feel like you are part of the whānau. So, if you're interested in being part of a team that's passionate about developing people to provide exceptional service to Māori land-owners then this could be the role for you.

**_ Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions._**

**Utu ā-tau/**Salary**

***Salary Range: The appointing salary for this role will be between $77,128 and $108,887 based on skills and experience.

**Tono mai/How to Apply