Store Consultant

7 months ago

Rotorua, New Zealand National Storage Full time

**Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks | No 2 days are the same**

**Permanent Role with a Stable Industry Leader | Set Rotating Roster | No nights, Sundays or Public Holidays | Great Work/Life Balance.**

**ASX200 Listed Company | 650+ People | 230+ Centre Locations Across Australia & New Zealand**

**About Us**

It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all things storage.

Established in 2000, National Storage is one of Australia and New Zealand’s largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

Our New Zealand business has grown extensively across Auckland to Dunedin and everywhere in between To assist us with our growth, we are seeking a dedicated **Full Time Store Consultant** to work at our **Rotorua Airport **centre.

**The Role**:
Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting and varied role which includes customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.
- A day in the Life of a Store Consultant Consists Of: _
- Delivering the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
- Assisting the Rotorua Airport centre achieve budget and KPI goals.
- Conduct centre tours and walk throughs which showcase our facilities.
- Focusing on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.
- Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
- Complete arrears management steps to ensure accounts are kept up to date and offer solutions where feasible.
- Action general administration duties such as customer contracts, inventory, and insurance claims

**W**hat you will bring**:

- To be a successful Store Consultant at Rotorua Airport, ideally you will have:_
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- A strong sales and customer service orientation.
- A passion for delivering exceptional results.
- You have a motivated, proactive, and positive attitude.
- Ability to work well in a team and autonomously.
- Willingness to learn and grow with the business.
- Strong administration skills.
- Driver’s License and car (highly desirable).
- Impeccable attention to detail.
- ** The ability to work on a rotating roster, with every second Saturday from 9:00am-2:00pm**

**Benefits - Why Work with Us?**
- Our unique 24/7 Health & WellNS offering for you and your family.
- Enjoy a work/life balance with no hospitality hours, allowing for greater flexibility in your schedule.
- Permanent role within a successful and expanding business which employs great people.
- Structured four-week training and induction program to ensure your success.
- Competitive Salary.
- Access a range of National Storage Perks such as:

- Generous parental leave policy
- Health reimbursements ranging from gym memberships to health

insurance
- Unlimited retail discounts
- Referral incentives
- Opportunities to connect with our communities and charities.
- Work with an innovative commercial business that values teamwork, care & excellence

***

**Start your journey - APPLY NOW

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