Legal Practice Advisor

2 days ago

Auckland City, New Zealand LEAP Legal Software Full time

**Work for a Culture that values its Employees.**

As part of our growth, we are now seeking extraordinary **Legal Practice Advisor** to join our Practice Advisory Team in **Auckland** Reporting to the Director of Client Engagement, you will be involved in all aspects of support, account management, product and feature demonstration, education of clients and more.

Our Legal Practice Advisor’s ensure long-term retention of our clients, maximising their satisfaction of, and loyalty to, LEAP and minimising client churn. They effectively engage with at-risk clients to win their confidence and to develop successful product adoption and retention strategies.

**WHO ARE WE?**

LEAP is the global leader in the development of integrated productivity solutions for law firms with offices in Australia, New Zealand, United States, Canada, United Kingdom, and the Republic of Ireland. We employ more than 800 people globally with more than 61,000 practitioners using our solution globally, enjoy all the benefits of a state-of-the-art legal practice management. As the world continues to adapt and grow, our cloud based legal solution is proving its value by helping law firms to work remotely anywhere to ensure their business continuity and efficiency.

Our Team take pride in our Company Culture and share a genuine interest in how our solutions can positively impact our clients. We acknowledge their efforts with professional development, rewards, and recognition, and provide an array of excellent employee benefits

**Requirements**:
**WHAT YOU'LL DO**
- Maximise the productivity of clients using LEAP, confidently demonstrating new features, products and add-ons
- Build trusted relationships by understanding the client’s challenges and needs and provide/facilitate effective solutions
- Work with key stakeholders (Principals and Practice Managers) to suggest improvements to productivity and utilisation using LEAP features and products
- Identify at-risk accounts by monitoring and analysing “Client Health” metrics, NPS results and other feedback to identify clients who are not realising the full benefit from their investment in LEAP
- Collate positive client testimonials for use in marketing material
- Represent the voice of the client to provide input into LEAP Dev, Marketing and Sales
- Collaborate closely with Implementations, Renewals and Companion Product teams to address issues and to identify expansion / upsell opportunities
- Ensure all client activity is accurately logged in Salesforce (CRM) in a timely manner
- Attend and present at conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients
- Achieve individual and team targets, including “Top 5” goals aligned with the company’s goals

**WHAT YOU NEED TO BE REALLY GOOD AT**
- Building trusting relationships using appropriate interpersonal styles to establish effective relationships with clients and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions
- Initiating action - taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Technical/ professional knowledge and skills - having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
- Maintaining client satisfaction - supporting clients during the implementation of sales and throughout the relationship; seeking and taking appropriate actions on client feedback; resolving difficult issues in a timely and professional manner; taking responsibility for client satisfaction and loyalty
- High impact communication - clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions
- Maintaining work standards - setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
- Managing work (includes time management) - effectively managing one’s time and resources to ensure that work is completed efficiently
- Presentation skills - effectively present LEAP features to a group of people and ability to read the room

**JOB STYLE (THIS ROLE WILL SUIT PEOPLE WHO ENJOY THE FOLLOWING ACTIVITIES / RESPONSIBILITIES)**
- Relationship building - developing and maintaining ongoing working relationships with others requiring interaction and mutual support
- Influencing others - using appropriate interpersonal styles and methods to inspire and guide individuals; gaining acceptance of ideas or plans
- High responsibility / accountability - receiving primary responsibility/accountability for completing tasks that might place

  • Senior Legal Advisor

    3 months ago

    Auckland City, New Zealand New Zealand Government Full time

    **Senior Legal Advisor | Kaitohutohu Ture Matua or Legal Advisor |Kaitohutohu Ture**: Posted: 14/10/2024 **Senior Legal Advisor | Kaitohutohu Ture Matua or Legal Advisor |Kaitohutohu Ture**: - 1-year Fixed term Full time role - Auckland or Wellington based - Fun, friendly and supportive team and environment **Ko wai tātou | Who we are** The Health and...

  • Solicitor - General Practice

    5 days ago

    Auckland City, New Zealand Legal Personnel Full time

    2+ years PQE solicitor position available - Great South Auckland location - Competitive salary and opportunities for professional development Are you an experienced solicitor looking for a new opportunity? I have an exciting opening for a solicitor with 2 years or more post-qualification experience to join this dynamic team. If you have a solid background...

  • In-house Legal Counsel

    6 days ago

    Auckland City, New Zealand Legal Personnel Full time

    A good sized NZ office in an international company - A place where staff are well looked after - A role that will challenge you while also allowing you to develop yourself Are you looking for an in-house role where you can learn and grow in an international company? This role will certainly give you that, you will be based in their NZ office in Auckland CBD...

  • Intermediate Legal Advisor

    1 week ago

    Wellington City, New Zealand New Zealand Government Full time

    Provide high quality legal advice and legal risk management to the GCSB. - Work in an interesting and challenging environment. - Manage relationships with stakeholders in the private and public sector. GCSB seeks a smart, enthusiastic, and practical lawyer to join our operational legal team to provide excellent advice and help manage legal risk of our...

  • Senior Legal Advisor

    1 week ago

    Wellington City, New Zealand New Zealand Government Full time

    Full time role - Auckland or Wellington based - Fun, friendly and supportive team and environment Ko wai tātou | Who we areThe Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and facilitates the fair and efficient resolution of complaints relating to infringements of those rights. Mō tēnei...

  • Senior Legal Advisor

    3 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **Senior Legal Advisor | Kaitohutohu Ture Matua or Legal Advisor |Kaitohutohu Ture** - **1-year Fixed term Full time role**: - Auckland or Wellington based - Fun, friendly and supportive team and environment **Ko wai tātou | Who we are** The Health and Disability Commissioner promotes and protects the rights of health and disability services consumers...

  • Senior Legal Advisor

    8 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Undertake meaningful work where you can directly impact our regulatory system with your legal expertise - Be influential in advising and providing legal advice on issues relevant to Government - Help stand up a new central agency **About us**: The Ministry for Regulation is a newly established small Government agency with a big job to do. We are charged...

  • Legal & Research Advisor

    2 weeks ago

    Auckland City, New Zealand New Zealand Ministry of Justice Full time

    **Legal and Research Advisor** **Auckland District Court** **Permanent, Full Time Position** **Te whiwhinga mahi/The opportunity** We are currently looking for a talented and enthusiastic individual to join our team of Legal and Research Advisors working with Aotearoa New Zealand's tribunals. This is a role where your passion for the law, legal method...

  • Legal & Research Advisor

    2 weeks ago

    Auckland City, New Zealand New Zealand Government Full time

    Legal and Research Advisor Auckland District Court Permanent, Full Time Position Te whiwhinga mahi/The opportunity We are currently looking for a talented and enthusiastic individual to join our team of Legal and Research Advisors working with Aotearoa New Zealand's tribunals. This is a role where your passion for the law, legal method and research skills...

  • Employment Relations Advisor

    2 weeks ago

    Auckland City, New Zealand Legal Personnel Full time

    2+ years PQE or related experience - Employment Law focus with growth opportunity - Cool city fringe offices with carparking The Restaurant Association of New Zealand is a Not for Profit Organisation serving the hospitality industry. There are over 2500 members nationwide. The Association prides itself on being the 'bridge' between good food and good...

  • Legal Secretary

    9 months ago

    Auckland City, New Zealand Legal Personnel Full time

    Come in and show how great your legal secretarial skills are - Join this exceptional specialist firm with very high-quality work - Work in a close team with great support This is an exciting opportunity for a competent, experienced legal secretary to join a well-regarded boutique specialist CBD firm - you don't want to miss this one! We are seeking a...

  • Legal Secretary

    2 weeks ago

    Auckland City, New Zealand Legal Personnel Full time

    Great CBD office with exceptional views of the water - Lovely and experienced practice manager - Build on your existing great skills Here is an opportunity you DON’T want to miss, within a fantastic mid-sized law firm based in lovely city offices. A great role has become available within their busy litigation team, where you will be responsible for...

  • Lead Legal Advisor

    2 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    Safe, reliable, and affordable drinking water, wastewater and stormwater underpins the health and wellbeing of all our communities. Large-scale, once-in-a lifetime reform is being undertaken to ensure that all in Aotearoa have affordable ongoing access to safe drinking water and more environmentally friendly wastewater and stormwater services. Join us as we...

  • Legal Advisor/deputy Registrar

    6 days ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Legal Advisor/Deputy Registrar** **Permanent Full Time** **Waitangi Tribunal Unit, Wellington** The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. **Te Haeata/The...

  • Legal Advisor/deputy Registrar

    7 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Legal Advisor/Deputy Registrar** **Waitangi Tribunal Unit, Wellington** **Ministry of Justice** The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. **Te whiwhinga mahi/The...

  • Senior Advisor Legal and Judicial Administration

    7 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Senior Advisor Legal and Judicial Administration** **Te Haeata/The Opportunity** A unique opportunity has arisen in the Office of the Chief Justice for a Senior Advisor with an interest in judicial administration. The Office of the Chief Justice | Te Tari Toko i te Tumu Whakawā (Te Tari), supports the independent judicial branch of government and the...

  • Senior Advisor Legal and Judicial Administration

    7 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Te Haeata/The Opportunity A unique opportunity has arisen in the Office of the Chief Justice for a Senior Advisor with an interest in judicial administration. The Office of the Chief Justice | Te Tari Toko i te Tumu Whakawā (Te Tari), supports the independent judicial branch of government and the Chief Justice, President of the Court of Appeal, and Chief...

  • Practice Manager

    7 days ago

    Auckland City, New Zealand Altitude Recruitment Full time

    CA qualified with good accounting skills - Professional services, legal or banking experience beneficial - Great culture and team An integral role within a boutique law firm in Auckland CBD as Practice Manager. This is a fantastic opportunity to utilise your CA and accounts skills in a different environment to add value and assist with the growth of the...

  • Legal Advisor/deputy Registrar

    7 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Waitangi Tribunal Unit, Wellington Ministry of Justice The Waitangi Tribunal is a permanent commission of inquiry charged with making recommendations on claims brought by Māori relating to Te Tiriti o Waitangi. It holds a unique place in the New Zealand constitutional framework. Te whiwhinga mahi/The Opportunity The Legal Advisor / Deputy Registrar is...

  • Helpdesk Consultant

    1 week ago

    Auckland City, New Zealand LEAP Legal Software Full time

    **_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge or a change of career?_** **_If so, this may be the role for you!_** **Work for a Culture that values its Employees.** We are looking for Superstars that...